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Posted on 2021-10-12
Pret A Manger (Hong Kong) Ltd

Shop Assistant Manager / Spoke Manager

Pret A Manger (Hong Kong) Ltd

Responsibilities

  • Lead the teams to serve customers efficiently, politely and quickly in an engaging manner.
  • Take ownership of the kitchen and FOH areas ensuring they are clean, safe and well maintained at all times
  • To own team member recruitment and successful onboarding to ensure it meets business needs
  • To drive Team Happiness by role modelling Pret’s Values and Behaviours and by bringing Joy of Pret and fun to the team and customers
  • To ensure in-shop training, legal compliance training and graduations are carried out following the agreed standards and guidelines and at the right time. This includes completing journals and reviews accordingly
  • To ensure Pret’s Financial Standards are followed at all times to minimise risk and ensure the safety of my team
  • To make sure Food Safety and H&S Standards are consistently followed to maintain the safety of the team and
  • To actively follow up with the team with any new standard or initiative to ensure this is successfully implemented and embedded in the shop customers

Requirements

  • 3 years or above work experience in F&B and retails industry.
  • Good in Cantonese and English
  • Proficiency in MS Office Word, Excel, Outlook and PowerPoint.
  • Good organization and planning, problem-solving, interpersonal and customer service skills
  • A proven track record of delivering results in a complex, fast-paced and multi-cultural environment.
  • Demonstrated leadership capability to build strong teams and to achieve business goals.

Attractive Benefit Packages:

  • 5 days work
  • 15 days Annual Leave
  • Quarterly bonus
  • Insurance plan in Medical, Dental and Life
  • Employee meal provided
  • Employee discount
  • Up to HK$1,000 cash reward for wowing our customers
  • Employee referral Scheme
  • Excellent training and career development
  • Team social events

If you are interested in the above position please visit our website www.pret.hk to find out more about Pret.

Please apply by email with your CV to [via CTgoodjobs Apply Now ].

有意應徵者請傳送履歷表至r[via CTgoodjobs Apply Now ]。
 

More job information
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 3 years - 8 years
Career Level
  • Entry level
Education
  • N/A
Require to Travel
  • No travel
Benefits
  • 5-day week
  • Discretionary bonus
  • Free duty meal