Job ref no.: CT3119963-01#0022
The Big Bus Company (Hong Kong) Limited

Shop Assistant

The Big Bus Company (Hong Kong) Limited

  • Additional subsidies
  • Competitive pay
  • Medical plan
  • Paid overtime
  • Year-end bonus

For many of our customers, this is their first time exploring the city and they may have many questions, we want our CSR’s to provide excellent service answering questions, whether it be our tours, attractions we offer, maybe even directions to famous icons.
We turn tourists into explorers and our team is in many cases the first part of the Big Bus Story for our customers. First impressions are important so we expect our team to be properly groomed, look professional.


  • Answering the inquiry from customers in email and phone call
  • Issuing of tickets to customers and the collection of money (cash, credit card, alipay) due for the tickets.
  • To explain the Big Bus product and match the right product to the customer’s needs;
  • Provide customer service including directions, advisement on attractions and general information;
  • Reconcile revenue with a waybill at the end of each day.
  • Tidy-up the shop and basic cleaning
  • Report to work on time, in appropriate uniform, representing the brand appropriately and with pride;
  • Alert supervisors of any transactional issues, incidents in a timely manner;
  • To carry out other tasks as may be reasonably requested.


  • Have the right to live and work in Hong Kong
  • Shift work including public holidays and weekends
  • Willing to work outdoors (1~2 days per week, you will be on your feet, walking/standing for most of the day)
  • Proficiency in MS Office
  • Good command of English and Chinese (Additional languages skills welcome Skills)
  • Excellent sales skills and able to work under pressure
  • Focused and self-driven to achieve sales goals
  • Good communication, presentation and interpersonal skills
  • Enthusiastic and outgoing
  • Must be able to interact with and speak to customers and potential customers
  • Must have the ability to work effectively and competently without close supervision.
  • Good working attitude with strong team work morale


  • Basic salary with monthly Attractive Bonus and Discretion Bonus
  • Average Monthly Salary: $15,000+ Attractive Bonus + Quarterly bonus
  • 12 Days Annual Leave
  • Medical plan & MPF


Interested candidates please email your resume with current and expected salary by Clicking Apply Now.

Please pay attention Shortlisted candidates will be notified by email of the interview time and details.

*Applicants not notified within six weeks should consider their applications unsuccessful. Personal data collected will be used for recruitment purpose only.

More job information
Job ref no. CT3119963-01#0022
Job Function
  • Tsimshatsui
Employment Term
  • Permanent
  • Full-time
Career Level
  • Entry level
  • N/A