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Job ref no.: CT3113770-01#0106
Furla Hong Kong Retail Limited

Shop Manager (Multi-stores)

Furla Hong Kong Retail Limited

Benefits
  • 13-month pay
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Marriage leave
  • Medical plan
  • Paid overtime
  • K + 1 more

This position will be reporting to the Retail Area Manager – Hong Kong & Macau and will be responsible for operation and staff management of multiple stores.

 

Responsibilities:

  • Lead and manage multiple boutiques to achieve shops target in terms of sales, KPIs, productivity, manpower efficiency and service standard
  • Constantly monitor KPI’s, define, initiate and implement plans to achieve target
  • Coach, motivate and develop the sales teams on extraordinary service, selling skills and attitude in order to deliver the unique shopping experience to end-users
  • Participate in the recruiting, training, animating and developing the team
  • Roster Management and wage control
  • Initiate CRM and clientele development
  • Provide structured feedback on commercial strategies and people development in the stores of his/her responsibility
  • Resolve client concerns/ disputes/ complains assuring that the customer satisfaction is constantly pursued and restored
  • Oversee and ensure the efficiency of all operational procedures of stores

Requirements:

  • At least 4 years of managerial experience in retail industry, preferable in leather goods and accessories selling
  • Strong background on Sales, Operation, People Management and numerical analysis.
  • Good leadership in leading and motivating a small team.
  • Passionate about Furla or Leather goods or Service
  • With mindset of self-demanding, think out of the box, proactiveness, adaptability to changes
  • Excellent communication skills in coordinating with internal parties on business operations
  • Good command of written and spoken English and Chinese
  • Good PC Knowledge in MS Word and Excel
  • Candidate with less experience will be considered as Assistant Shop Manager

We offer an attractive salary and benefits including Quarterly Bonus, Group Life & AD&D insurance to the right candidate.

This is an excellent career opportunity for a highly-motivated candidate who wishes to take on a proactive role and become part of a progressive management team.

 

Interested applicants please send your detailed resume with current & expected salaries to Email: [via CTgoodjobs Apply Now ] .

 

 

Our Company is an equal opportunity employer and welcomes application from all qualified candidates.  The personal data provided will be used for consideration of your application for the applied post and other suitable positions in Furla.  Applicants not invited for interview within 6 weeks may consider their applications unsuccessful.  Personal data of unsuccessful applicants will be destroyed after the recruitment exercise.

 

For details of our Company, please visit http://www.furla.com/

More job information
Job ref no. CT3113770-01#0106
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 4 years - 8 years
Career Level
  • Middle management level
Education
  • F.5- F.7 or DSE