Job ref no.: CT3118201-01#8479

Shop Manager

Room Concept Limited

Benefits
  • Discretionary bonus
  • Medical plan
  • Transportation allowance

Job Duties:

  • Plan, develop and implement training activities for Part-Time / Full-Time staff including induction, staff training, refresher training and soft-skill training;
  • Conduct regular staff briefings and on-site patrolling to keep the staff service quality, venue quality of our shops are up to the required standard
  • Review and update the operational workflow/manuals
  • Work with marketing department such as update the client feedback and how to improve shops sales, formulation and execution of company policy, workflow and procedures
  • Consolidate regular quality assurance reports for management’s review
  • Update and maintain the staff compliment and complaint records

Job Requirements: 

  • 2 years of working experience in operations/training at supervisory level 
  • Self-motivated with good interpersonal and communication skills
  • Good in Microsoft Office applications (e.g. MS Word, Excel and PowerPoint )
  • Good command of written and spoken Chinese and English
  • Candidate with less experience will be considered as Retails Operation Supervisor

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More job information
Job ref no. CT3118201-01#8479
Salary
  • N/A
Job Function
Industry
Location
  • Kwun Tong
Employment Term
  • Full-time
Experience
  • 2 years
Career Level
  • Middle management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip