Job ref no.: CT3114630-01#6527

Shop Supervisor

POLA Cosmetics (H.K.) Co., Ltd.

  • 13-month pay
  • Discretionary bonus
  • Medical plan

  • Manage 3-5 retail staff and station at prime location.
  • Drive, motivate, and encourage sales staff to achieve sales and service goals.
  • Utilize computers to record sales figures, result of marketing activity, service achievement, for data analysis and forward planning.
  • Ensure all team members to provide quality service to customers according to company standards.
  • Regularly report sales performance and counter findings.
  • Prepare monthly roster and annual leave arrangement.
  • Maintain inventory and ensure items are in stock.
  • Maintain premium and elegant store displays.
  • Train and coach current and new staff in various aspects, e.g. shop operation, brand uniqueness, product knowledge and service skill etc.
  • Hold daily and monthly staff meeting.
  • Handle customer complaints, issues and questions.
  • Build good teamwork with team members.
  • Build good relationship with business partners.


  • Fluent in Mandarin and good command in English.
  • Minimum 3-4 years solid experience in managing and supervising a skin care/makeup store or counter.(Work experience in premium brand is definitely an advantage.)
  • Excellence sales technique and people oriented.
  • Independent at work and good team player.
  • Confident, self-motivated, analytical and innovative.
  • Strong leadership skill and be a good trainer and people management techniques.
  • Good computer knowledge.
  • Candidate with less experience will consider as Shop Supervisor / Asst. Supervisor.


  • Salary: Negotiable.
  • Provide product training.
  • Medical benefits.
  • Bank holiday.
  • Double pay and bonus.

Interested parties please: Apply with full resume by clicking Apply Now.

Contact:Miss Fiona Hui on (852) 2511 0881

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More job information
Job ref no. CT3114630-01#6527
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 3 years - 5 years
Career Level
  • Non-management level
  • N/A