Job ref no.: CT3117036-01#8261

Software Implementation Manager (Five-day work)

CBX Software Limited

  • 5-day week
  • Discretionary bonus
  • Medical plan

About the role

As a Software Implementation Manager, you will work closely with customers and internal teams to manage technical implementation for rolling out our flagship CBX Cloud platform applications and services.


  • Provide CBX application expertise to customers and implementation partners
  • Gather information required for implementation
  • Analyse customer’s requirements and propose/document design for configuration
  • Configure implemented systems to suit customer’s need
  • Identify and resolve issues and conflicts during implementation.
  • Prepare test plan and detailed test cases/scripts for test execution
  • Support customer roll-out and the delivery of training sessions
  • Proactively manage resource allocation and execution plans to secure project goals and objectives.
  • Continuously manage changes in scope, identify potential risks, and implement contingency plans.


  • Excellent client facing skills
  • Strong interpersonal skills and strong written and oral communication skills
  • Strong in writing business system requirements as well as functional specification documents
  • Excellent verbal and written communication skills in English
  • Solid experience in enterprise systems implementation in retail and consumer products businesses
  • Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial
  • Excellent organizational and time management skills
  • Good working knowledge of relational databases and proficient in SQL programming
  • Familiar with SDLC processes with specific knowledge of Agile methodology


  • Bachelor’s degree or above
  • 3+ years of business analysis experience in enterprise software implementation, preferably working in retail or consumer products companies

Travel Requirement:

  • Able to travel, as required on projects


  • Friendly and collaborative work environment with diverse and inclusive international teams
  • Excellent career development opportunities
  • Attractive remuneration packages
  • On-job training
  • 5 minute walk to MTR from office
  • Monthly fun activities
  • Medical insurances
  • Performance bonuses
  • Referral bonuses
  • Employment visa sponsorship (if required)

Interested parties, please apply together with resume, stating current and expected salary, and send it via Apply Now.

We are an equal opportunity employer and welcome applications from all qualified candidates. All information provided by applicants will be treated in strictest confidence and handled confidentially for recruitment-related purposes within the company and our associated company. Applicants may be considered for other suitable positions within the company over a one-year period, after which their personal data will be destroyed

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More job information
Job ref no. CT3117036-01#8261
  • N/A
Job Function
  • Lai Chi Kok
Employment Term
  • Full-time
  • 3 years - 8 years
Career Level
  • Middle management level
  • Degree
  • Master's degree
Require to Travel
  • Travel occasionally