Job ref no.: CT3119337-01#3399

Solution Architect

Epiq Systems, Inc.

A technical professional to consult with sales and external clients on eDiscovery/eDisclosure focused solutions. The specific areas of expertise required are as follows: Forensics/ESI collection, ESI Processing and Hosting operations, Technology Assisted Review and Document Review Services. Solutions may be presented in a transactional or managed services context. The architected Solutions must be designed to fulfil client requirements, and also be acceptable to the business both in terms of revenue and profitability. The Sales support function will largely include articulating value propositions internally to the Sales team, and directly to clients. The role will include consultation on projects with international and cross-border data privacy considerations.



JOB DUTIES:

  • Provide sales support and present solution offerings to prospective clients
  • Solicit clients’ business requirements, develop a technical sales strategy, effectively demonstrate the solutions that address these requirements
  • Contribute to achieving of area revenue targets by assisting in response preparation to RFI/RFPs, performing client demo’s, and other business development initiatives.
  • Prepare cost estimates by analyzing client needs and provided assumptions
  • Coordinate project communication with various stakeholders including sales, service delivery and clients to insure successful project start-up and that client’s requirements are fulfilled
  • Conduct internal sales training on Epiq solution offerings
  • Spearhead local marketing initiatives that contribute to Epiq branding and generation of qualified leads.
  • Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; cultivating personal business networks; participating in professional societies.
  • Ability to travel internationally up to 50% (Valid Passport)


CREDENTIALS:

  • University degree or equivalent is required
  • In-depth knowledge of litigation support applications including Relativity, Nuix, Equivio
  • Good understanding of data privacy law within different jurisdiction in APAC
  • Minimum of 5 years of industry specific experience
  • Ability to multi-task in a fast-paced, deadline-driven team environment
  • Excellent verbal and written communication skills
  • Excellent analytical and problem solving skills
  • Excellent presentation skills and customer service orientation
  • Excellent client consultative skills that foster credible client relationships at mid-senior levels of law firms and corporate legal departments
  • Strong organizational and interpersonal skills and the ability to be a team player are essential
  • Native or professional level fluency (oral and written) of English required (Mandarin language skill desirable)


If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

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Epiq and its affiliated companies are Equal Opportunity Employers (EOE). Qualified applicants are considered for employment without regard to age, race, color, creed, religion, sex, national origin, sexual orientation, disability, marital or veteran status or any other category protected under applicable federal, state or local law. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request. Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

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