Solution Designer (Proposal Support)

The Job

• Function as the key point of contact between service delivery and deal pursuit
• Support the RFP / RFI / Tender proposal together with sales team. Need to understand current operational & service frameworks and how their solutions will be managed through and after the implementation
• Analyzing customer current state and match against end user requirements to create business case and solution offering
• Work with internal stakeholders to develop SOW for the Managed Services
• Work with Subject Matter Expert on technical infrastructure, software development and operation on overall design & co-ordination to develop POC and solution demonstration

The Person

• University graduate
• At least 5 years’ Pre-sales experience or 2 years’ Pre-sales with 5 years in operations experience
• Exposure on business process outsourcing (inbound/outbound communication) will be an advantage
• Knowledge on ITIL, Process improvement tools, production printing, marketing communication related experience is much preferred
• Domain knowledge in Insurance/Banking/Entertainment/Hospitality industry is preferable
• Excellent analytical, interpersonal and communication skills
• Good command in both spoken and written English and Chinese

Securities Responsibilities

• Ensure compliance with FUJIFILM Business Innovation Information Security Rule, Policies and procedures at all time.
• Responsible for maintaining security of all FUJIFILM Business Innovation information entrusted to and not limiting to proper classification & handling of FUJIFILM Business Innovation documents and records.
• Complete Information Security training and awareness program on regular basis and possess enough knowledge to adhere to FUJIFILM Business Innovation Information Security requirements.
• Responsible for identifying, reporting and complying with Information Security Incident & Reporting Procedure.
• Failing to comply with the security policies could be subject to disciplinary action, potentially including termination of employment or contract and/or prosecution.

We offer career prospect, attractive remuneration and fringe benefits including but not limited to the followings:

• 12 days' annual leave
• Blissful leave of maximum 25 days per year (including birthday leave, wedding anniversary leave, children graduation leave, volunteer leave, pet healthcare leave, home purchase, etc)
• 5 days work week & bank holiday
• Clinical, hospitalization and dental insurance

To discuss this opportunity further, please send your full resume, current and expected salary to the HR Department.

We are an equal opportunity employer and welcome applications from all qualified candidates. All information provided will be treated in strict confidence and used for recruitment purposes only. Applicants not hearing from us within six weeks may consider their applications unsuccessful. All data of unsuccessful applications will be destroyed after six months.