Job ref no.: CT3130578-01#0013
Fujitsu Hong Kong Limited

Solution Lead - ServiceNow

Fujitsu Hong Kong Limited


  • Architect the solutions to deliver business requirements centered on multiple ServiceNow products and ability to provide integrations solutions on client’s applications/systems
  • Design ServiceNow solutions, and ability to recommend best practice design, components, models and deliverables to clients
  • Gather customer requirements, translate to solutions, and ability to articulate to client
  • Managed the engagement and ensure continuity from pre-sales to delivery
  • Support the team to develop ServiceNow business opportunities and assist to identify additional business opportunities
  • Work collaboratively with Engagement Manager to monitor the scope and resolve technical issues and challenges
  • Accountable on overall quality and delivery of the implementation and development of work; may perform a portion of development on Stories that cannot be delegated
  • Serve as primary technical point-of-contact for projects and as the face of the implementation/development team to the client
  • Provide guidance and road map to Developers and Technical Consultants, in relation to technical, design standards and implementation of best practices


  • Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles.
  • Minimum 3 years of relevant experience on or with defining ServiceNow Solutions, strategy and deployment
  • Strong consulting and implementation experience
  • Possess strong understanding on full development lifecycle (requirements, design, build, test, deploy and support)
  • Strong understanding of ServiceNow portfolio and ServiceNow platform at an architectural level
  • Experience with scripting in the ServiceNow platform
  • Experience with implementing systems using the Agile/Scrum methodology is highly preferred
  • Excellent on the best practices, specifically on ITSM, ITAM, ITOM or ITBM
  • Demonstrate past success in consulting environment which includes developing and delivering solutions
  • Strong experience on gathering requirements, problem solving and provide recommendations
  • ServiceNow certifications, such as CSA
  • Professional qualifications: ITIL Foundation or higher
  • Excellent on communication and customer presentation

Attractive remuneration package will be offered to the right candidate. Please send full resume with expected salary for application via Apply Now Button below or WhatsApp 68995510. Only shortlisted candidates will be contacted. All information provided will be treated in strict confidence and used only for recruitment purposes.

More job information
Job ref no. CT3130578-01#0013
Job Function
  • Kowloon Bay
Employment Term
  • Permanent
  • Full-time
  • 3 years - 8 years
Career Level
  • Senior management level
  • Degree
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Insurance plan
  • Medical plan
  • Shuttle bus
  • … + 3 more