Job ref no.: CT3128653-01#0033
STA Pacific Limited

Solution Lead

STA Pacific Limited


  • Architect the solutions to deliver business requirements centered on multiple ServiceNow  products and ability to provide integrations solutions on client’s applications/systems.
  • Design ServiceNow solutions, and ability to recommend best practice design, components, models and deliverables.
  • Gather customer requirements, translate to solutions, and ability to articulate to client.
  • Managed the engagement and ensure continuity from pre-sales to delivery.
  • Support the team to develop ServiceNow business opportunities and assist to identify additional business opportunities.
  • Work collaboratively with Engagement Manager to monitor the scope and resolve  technical issues and challenges.
  • Accountable on overall quality and delivery of the implementation and development work; may perform a portion of development on Stories that cannot be delegated.
  • Serve as primary technical point-of-contact for projects and as the face of the implementation/development team to the client.
  • Provide guidance and road map to Developers and Technical Consultants, in relation to technical, design standards and implementation of best practices.


  • Minimum 3 years of working on or with defining ServiceNow Solutions, strategy and deployment.
  • Strong consulting and implementation experience.
  • Possess strong understanding on full development lifecycle (requirements, design, build, test, deploy and support).
  • Strong understanding of ServiceNow portfolio and ServiceNow platform at an architectural level.
  • Experience with scripting in the ServiceNow platform.
  • Experience implementing systems using the Agile/Scrum methodology is highly advantage.
  • Excellent on the best practices, specifically on ITSM, ITAM, ITOM or ITBM.
  • Demonstrate past success in consulting environment which includes developing and delivering solutions.
  • Strong experience on gathering requirements, problem solving and provide recommendations.
  • ServiceNow certifications , such as CSA.
  • Professional qualifications : ITIL Foundation or higher.
  • Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles.
  • Excellent on communication and customer presentation.

For the interested parties, please send your update CV to career2 (a) 

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