Job ref no.: CT3128653-01#0033
STA Pacific Limited

Solution Lead

STA Pacific Limited

Duties:

  • Architect the solutions to deliver business requirements centered on multiple ServiceNow  products and ability to provide integrations solutions on client’s applications/systems.
  • Design ServiceNow solutions, and ability to recommend best practice design, components, models and deliverables.
  • Gather customer requirements, translate to solutions, and ability to articulate to client.
  • Managed the engagement and ensure continuity from pre-sales to delivery.
  • Support the team to develop ServiceNow business opportunities and assist to identify additional business opportunities.
  • Work collaboratively with Engagement Manager to monitor the scope and resolve  technical issues and challenges.
  • Accountable on overall quality and delivery of the implementation and development work; may perform a portion of development on Stories that cannot be delegated.
  • Serve as primary technical point-of-contact for projects and as the face of the implementation/development team to the client.
  • Provide guidance and road map to Developers and Technical Consultants, in relation to technical, design standards and implementation of best practices.

Requirements:

  • Minimum 3 years of working on or with defining ServiceNow Solutions, strategy and deployment.
  • Strong consulting and implementation experience.
  • Possess strong understanding on full development lifecycle (requirements, design, build, test, deploy and support).
  • Strong understanding of ServiceNow portfolio and ServiceNow platform at an architectural level.
  • Experience with scripting in the ServiceNow platform.
  • Experience implementing systems using the Agile/Scrum methodology is highly advantage.
  • Excellent on the best practices, specifically on ITSM, ITAM, ITOM or ITBM.
  • Demonstrate past success in consulting environment which includes developing and delivering solutions.
  • Strong experience on gathering requirements, problem solving and provide recommendations.
  • ServiceNow certifications , such as CSA.
  • Professional qualifications : ITIL Foundation or higher.
  • Degree or equivalent, preferably in Computer Science or Information Technology, and proven experience in technical consulting roles.
  • Excellent on communication and customer presentation.

For the interested parties, please send your update CV to career2 (a) stapacific.com 

All profiles are handled with strictest confidentiality. Shortlisted candidates would be notified.