Job ref no.: CT3124638-01#0425

Solution Specialist, eMarketing & CRM

Radica Systems Limited

WHAT YOU'LL DO:

  • Scope & outline the CRM solution requirement to address the project requirements for new or existing clients;
  • Proactive assess solution specifications in light of changing customer requirements, and recommend solution changes that optimize value for both customer and the company;
  • Prepare the pitching proposal, presentation, documentation, specification, quotation & internal briefing form;
  • Work closely with client, internal cross department & external vendor to ensure the project delivery & participate in project implementation, project coordination, technical integration and training;
  • Provide coaching and professional development to sales team in order to enhance their product knowledge, technical acumen, and technical sales skill;
  • Keep up-to-date on relevant competitive CRM solutions, e-Marketing products and services-provide technical and share to Sales
  • Assist sales & support team to handle ad-hoc support case

WHAT QUALIFICATIONS YOU NEED TO GET:

  • Degree in Business Administration, Marketing or related disciplines
  • At least 4 years’ experience in project based on digital marketing & CRM implementation project
  • Good account management skill-set of client retention, contract renewal, service scope up-&-cross selling
  • Strong interpersonal skill and coordination, organizational skills
  • Ability to simultaneously prioritize and multi-task projects
  • CRM, digital, technology-savvy & willing to work under pressure & tight timeline
  • Fluent English and Mandarin (both verbal and written)

WHAT YOU WILL LOVE ABOUT US:

  • Great Company Culture. Dynamic working environment. Rich gathering and team building
  • Rest and Relaxation. Minimum 17 paid holidays, One-month Escape Leave
  • Flexibility. Home office days, Flexible working hours
  • Health Benefits. Medical Insurance, Health Check-up/ Dental allowance
  • Radica University. Take the class, be equipped, get reimbursed
  • Leisure. Club house facilities (Swimming Pool, Gym, Yoga just downstairs of our office!)

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More job information
Job ref no. CT3124638-01#0425
Salary
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 4 years - 9 years
Career Level
  • Middle management level
Education
  • Degree