Job ref no.: CT3119337-01#7588

Solutions Engineer

Inmarsat

Primary role purpose:

The Solutions Engineer will play a key role in the global maritime solutions engineering team. He or she will work closely with sales to solicit the customers’ technical challenges, and answer with a presentation or demonstration as to how Inmarsat products & services will leverage their configuration flexibilities to address the needs of their fleet. Focus on pre-sales activity supporting sales in an early phase to understand the customer requirements and objective, in order to provide the best solution and implementation advice to fully benefit from Inmarsat’s portfolio of products. Support and contribute to the development of our maritime CAP sector (Certified Application Provider).

The majority of customer-facing interactions will be directly with commercial shipping operators, Partners/resellers and industry players such as application providers.

 

Qualifications

Essential Knowledge and Skills:

  • 5+ year history of working in a relevant communications, network infrastructure or related computing infrastructure field (specific engineering experience relating to maritime satcom is preferred)
  • Post-graduate education in Engineering or equivalent senior experience in relevant technical field
  • Familiarity with current and developing protocols, applications and specifications relevant to shipboard solutions and applications
  • Practical experience with user terminal hardware and firmware development for messaging applications
  • Proficiency with physical layer, network emulation, type approval, and software revision control tools
  • You will be able to fully engage, challenge and debate technical solutions with the Subject Matter Experts, both internal and external.
  • Creative thinker and problem solver, willing to keep options open for as long as productive analysis is occurring, within timelines appropriate for the needs of the business.
  • Articulate and engaging written and presentation skills are considered gating criteria;
  • Experience providing technical advice/solutions on communication systems within the maritime sector
  • Technical fluency in core SATCOM functionality across various frequency ranges and packet delivery platforms
  • Industry-leading practical knowledge in multiple technologies, including but not limited to the following: Advanced Satellite Communications Theory; Global Terrestrial IP Infrastructure, TCP/IP Networking, Routing and traffic management; Cisco Network Design and QoS; iDirect Network Design QoS, Adaptive Coding and Modulation (ACM), Adaptive TDMA (Time Division Multiple Access) and ABS (Automatic Beam Switching); Linux; Telephony (Analog, SIP, PBX/PABX, Analog-to-Digital convertors) and Remote Diagnostics and Support strategies, methodologies and capabilities
  • Technical knowledge from on IOT and Digitalisation preferred.
  • Have ambitions to develop skills and qualifications within the area of work.
  • Team player with good interpersonal and communication skills, social and outgoing.
  • Able to work in cross functional and culturally diverse (global) teams
  • Structured and organised approach
  • Have good English, Cantonese and Mandarin skills, both orally and in writing.
  • Willing to travel in the APAC region and internationally regularly.

 

Additional Information

You must be eligible to work in this location advertised.

Inmarsat Values:

Our values define Inmarsat’s culture and represent what we believe in. Inmarsat employees aspire to certain behaviours which support our corporate values, they create a stronger working environment and lie at the heart of our continued success as an organisation.

  • Accountability – taking ownership, getting results and keeping our promises
  • Respect – collaborating, embracing diversity and valuing differences
  • Excellence – creating bold solutions for our customers and putting quality at the heart of everything we do
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More job information
Job ref no. CT3119337-01#7588
Salary
  • N/A
Job Function
Industry
Location
  • Kwai Chung
Employment Term
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Middle management level
Education
  • Degree
Require to Travel
  • Travel frequently