Job ref no.: CT3116128-01#3568

Sr Merchandiser / Customer Services Coordinator

Esky Consultants Limited

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Medical plan

 1) Senior Merchandiser

Job Duties:

  • Responsible for the coordination of daily operational activities in product development and/or order follow up
  • Liaise and communicate with overseas customers, factories in mainland China and offshore areas and internal depts. to ensure product samples and bulk production are met with clients’ requirements
  • Assist in negotiation on price and costing package
  • Diagnose production problems and work with factories / suppliers to present alternatives to both clients and management
  • Perform any other duties as assigned by the superior and/or their designate from time to time


Job Requirements:

  • Diploma or above in Textile & Clothing or related discipline
  • At least 5 years experience in garment merchandising
  • Experience in brassiere/lingerie products is preferred
  • Smart, presentable & mature for problem solving
  • Good PC knowledge including Chinese word processing
  • Excellent command of both written and spoken English, excellent in speaking Mandarin


2) Customer Services Coordinator


  • Handle oversea customer enquiries and orders on phone or through email
  • Follow up the order status with customers
  • Make sure the goods on time deliver accurately
  • Coordinate with Sales, Warehouse and Logistic Team in providing full range of high standard service
  • Work with Sales Team in providing solution to customer issues


  • F.5 or above
  • 3 year or above working experience in shipping industry
  • familiar with full set I/E document and L/C document    
  • Good Command of English and Chinese, Putonghua Speaking will be an advantage

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More job information
Job ref no. CT3116128-01#3568
  • N/A
Job Function
  • Cheung Sha Wan
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree