Job ref no.: CT3114387-01#9582

Staff Development & Training Manager - Banking

Conners Consulting


Our client, a well-known bank in Hong Kong, is looking for a high caliber to join the group.


  • Perform annual cycle of needs analysis by partnership with team head and HR Business Partners to perform the process. Identify skills / capability gaps and develop proper learning solutions to address Personal & Business Banking Group, Operation and Sales Staff capabilities development needs.
  • Apply analytical and innovative thinking in designing, developing and delivering high quality programs and courseware that address internal customer’s business requirements.
  • Craft communication to promote programs rollout, market learning programs and to foster a learning and engagement culture.
  • Develop and conduct new joiners’ programs across PBG front line business, operations, and back office departments.
  • Deploy and monitor the rollout of annual regulatory refresher programs, knowledge quizzes, CPD / CPT hours fulfilment, and any related training on regulatory requirements.
  • Identify digital learning tools to enhance the flexibility of learning and enhance people desire in continuous learning.
  • Evaluate training effectiveness periodically in order to enhance training programs quality and learning effectiveness. Prepare surveys, reports and analysis for management review.
  • Communicate effectively with various parties across functions in the Bank and coordinate with external service vendors in the areas of course structure, program content and delivery approach to address specific development needs of personal & business banking.
  • Work with departments and subject matter experts to plan, develop and facilitate business knowledge briefings and / or training programs in order to enhance business and product knowledge of employees. Facilitate teambuilding, offsite meetings, people engagement activities, and recommend qualified vendors to provide relevant solutions within budget.
  • Strengthen banking brand name by entering industry awards such as HKIB Outstanding Financial Management Planners Awards, HKMA Award for Excellence in Training and Development and so on.


  • Degree holder or above
  • Minimum 5 years' banking experience
  • Sound knowledge of general banking knowledge, HR knowledge and people engagement initiatives
  • Good command of both spoken and written English and Chinese, fluency in Putonghua is preferable

To apply, please send your detailed resume by clicking Apply Now or contact Carmen at 3955 1358 for a confidential discussion.

Only shortlisted candidates will be notified.

All data collected will be used for recruitment purpose only & will be used strictly confidential.

Conners Consulting Limited

2005 Kai Tak Commercial Building 317 Des Voeux Road Central Hong Kong


Job Type: Full-time

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More job information
Job ref no. CT3114387-01#9582
  • N/A
Job Function
Employment Term
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree
  • Master's degree