Job ref no.: 1900000J (CT3119756-01#0001)
MTR Corporation Limited 香 港 鐵 路 有 限 公 司

Station Officer (Ref: 1900000J)

MTR Corporation Limited
香 港 鐵 路 有 限 公 司

  • 13-month pay
  • Medical plan


  • Perform station duties including station crowd control and platform supervision, station inspection and train service recovery
  • Man Customer Service Centre and handle matters in relation tothe Automatic Fare Collection system
  • Provide quality customer services in accordance with service targets and standards


  • Grade E / Level 2 / "Attained" or above in 5 subjects of HKCEE / HKDSE
  • Minimum 1 year's working experience, preferably in customer service related industries
  • Good command of spoken English and Chinese.The ability to communicate in Putonghua or other languages is an advantage
  • Customer-centric mindset with effectiveand empatheticcommunication skills


  • Shift duties are required


You are invited to apply online via or send in your CV stating the position (with reference number) you are applying for by mail to Human Resource Management Department, MTR Corporation, G.P.O. Box 9916, Hong Kong.

For other job openings, please visit MTR Corporation website for more details.

More job information
Job ref no. 1900000J (CT3119756-01#0001)
  • N/A
Job Function
Employment Term
  • Permanent
  • 1 year - 20 years or above
Career Level
  • Non-management level
  • F.5- F.7 or DSE