Job ref no.: CT3116173-01#0019
Shilla Travel Retail Hong Kong Limited

Stylist (Makeup and/or Fashion) - HK International Airport

Shilla Travel Retail Hong Kong Limited

  • 5-day week
  • Dental plan
  • Marriage leave
  • Medical plan
  • Transportation allowance

The Stylist is responsible for providing customer-centric and unique shopping experience to our customers. You will act as a service expert in our main stores, optimizing sales by giving out expert advice on our cosmetics, perfume and fashion accessories through sharing of your trend, beauty, fashion and brand knowledge, selling and mix-matching skills and excellent customer service.

*You will be required to work on shift schedules.



Customer Service and Styling

  • Advise and recommend makeup and/or fashion styles to customers to meet the customers’ needs and preferences
  • Advise on mix & match of our products available in-store to drive sales
  • Share up-to-date information on beauty and fashion trends and related information on products, brands, promotions and campaigns with our customers
  • Provide excellent customer service to ensure our customers enjoy the best shopping experience and drive customers’ satisfaction
  • Ensure that Shilla’s selling standard and service step is used in every customer interaction
  • Drive and achieve individual KPI (including number of demo and recommendation) on a monthly basis in a teamwork environment
  • Keep check and manage customer booking system with personal styling service
  • Set up customize product demo for each styling service booking according to customer profile and needs

Stock Maintenance

  • Maintain a safe and clean store environment and implement daily housekeeping duties, abide to all operational procedures

Store Operations

  • Perform other duties as assigned by Supervisors
  • Provide customer feedback on products
  • Any other duties as per assigned



  • 1-2 years of experience as Stylist/Personal Shopper, preferably in a retail environment
  • Extensive knowledge in current trends, focus on makeup and fashion accessories is a must
  • Great passion for Perfumes & Cosmetics and work towards to achieve sales goals
  • Great sense in creating personal style and understanding customer profile
  • Excellent communication and interpersonal skill with a pleasant personality
  • Service driven ultra-professional experts with an inviting and friendly demeanor
  • Strong customer service mentality, proactive and willing to learn attitude
  • Dependable and good team player
  • Able to perform retail operational hours which includes weekend and public holiday
  • Fluent English, Cantonese and Mandarin. Other language skills will be a plus
  • Comfortable to work in the Hong Kong International Airport




Interested parties please attach your full resume with current and expected salary and your availability to the application via CTgoodjobs.

Data collected will be treated with strict confidence and used for recruitment purpose only.

More job information
Job ref no. CT3116173-01#0019
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 1 year - 20 years or above
Career Level
  • Non-management level
  • N/A