Owners Relationship Team is a dedicated team offers a wide range of services to horse owners who are the backbone of the racing industry, on both race days and non-race days. The team is responsible to assist horse owners in all ownership matters throughout their horse ownership journey. In order to build a stronger bonding between the Club and Owners, better CRM and a number of relationship building events will be organized in a racing season to maximize optimal result.
handle enquiries and complaints from horse owners
RSVP handling for owners events, including invitations preparation and updating RSVP
assist in events coordination with external vendors and internal departments
data input of customer records into a web-based system
provide administrative support to the team
You should have:
sound customer service mind set, strong in building rapport and trust with customers and co-workers
hands on experience in Windows application, Photoshops or any other photos editing software
good command of English, Cantonese and Mandarin in both verbal and written
flexibility to work on weekends which events scheduled
Terms of Employment
Temporary contract employment will be offered to the successful candidate. Contract Period: 4 July 2018 to 31 August 2018.
Closing date for applications is 18 June 2018. Only shortlisted candidates will be notified.
How to Apply
Please send your resume and job reference to the Human Resources Department, The Hong Kong Jockey Club, 8/F, Sha Tin Central Complex, Sha Tin Racecourse, Hong Kong, or email to [via CTgoodjobs Apply Now ], or fax to (852) 2966-6984.
We are an equal opportunity employer.
Personal data collected will be used for recruitment purposes only.
Founded in 1884, The Hong Kong Jockey Club is a world-class racing club that acts continuously for the betterment of our society. The Club has a unique integrated business model, comprising racing and racecourse entertainment, a membership club, responsible sports wagering and lottery, and charities and community contribution. Through this model, the Club generates economic and social value for the community and supports the Government in combatting illegal gambling. In 2016/17, the Club's total direct return to the community was HK$30.5 billion. It is Hong Kong's largest single taxpayer, one of the city's major employers and one of the world's top ten charity donors. The Club is always "riding high together for a better future" with the people of Hong Kong.