Job ref no.: CT3119917-01#0008
Sun Logistics Company Limited

Supervisor, Customer Service

Sun Logistics Company Limited

  • Birthday leave
  • Discretionary bonus
  • Education subsidies
  • Medical plan
  • Paid overtime
  • Transportation allowance

Key Responsibilities:

  • Manage daily operation of one team
  • Job allocation of each colleague in the team
  • Review and provide recommendations to enhance operations efficiency and inventory control
  • Monitor in/out record of stock ensure inventory integrity and accuracy
  • Work with warehouse supervisor to conduct cycle counts and stock takes
  • Be a key customer services contact point of assigned key accounts
  • Provide proactive customer services on account servicing to enhance CS quality
  • Handle customer’s complaints – to investigate and propose follow-up actions when irregularities
  • Work location: Tin Shui Wai Warehouse
  • Working days & hours: 5.5 days (Alternative Saturday-off)


Who we are looking for:

  • Form 5 / DSE or above
  • At least 5 years relevant experiences, preferable in logistics and warehouse
  • Excellent communication & inter-personal skills
  • Professional telephone manner in handling customers’ enquiries
  • Positive attitude while under pressure and able to meet deadlines
  • Fluent in spoken and written English, Chinese & Mandarin
  • Knowledge on PC applications
  • Immediately available would be an advantage


What we can offer:

  • Performance Bonus
  • Public holidays
  • Transportation Allowance / OT Allowance
  • Birthday Leave / Marriage Leave / Paternity Leave
  • Medical Scheme / Education Subsidy / Kids Education Subsidy
  • Referral Incentive
  • New Staff Award Bonus (After probation)
  • On-the-job training


We offer competitive salary and benefits package including: performance bonus, annual leave, mandatory provident fund scheme, medical scheme and ample career development opportunities to successful candidate. Interested parties please send your full resume to us by clicking Apply Now with latest salary history and expected salary. Shortlisted candidates will be arranged for interview.

All information provided will be treated in strict confidence and personal data will be used solely for recruitment purpose. Unsuccessful candidates may be considered for other vacancies in our group. Applicants who are not contacted within 6 weeks shall consider their application unsuccessful and it will be kept for future reference. All unsuccessful applications will be destroyed within 12 months.

More job information
Job ref no. CT3119917-01#0008
  • N/A
Job Function
  • Tin Shui Wai
Employment Term
  • Full-time
  • 5 years - 10 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip