comScoreTag Job - Supervisor, Ramp Services, Hong Kong Aviation Ground Services Limited
Hong Kong Aviation Ground Services Limited

Hong Kong Aviation Ground Services Limited (HAGSL) officially launched operation in 2014 to provide ground handling services (self-handling and third party handling) at the Hong Kong International Airport. HAGSL is a wholly-owned subsidiary of Hong Kong Airlines.


Our Service Approach

Passion to deliver

Extra to give

Options to offer

Promise to fulfill

Lasting impression to create

Emotion quotient to serve

In order to cope with our expansion, we are currently seeking high caliber candidates for the following position:-

Supervisor, Ramp Services


Job Responsibilities:

1. Monitor the equipment and manpower provision of all operational units and pre-alert Supervisor II and Duty Manager for the potential shortage and corresponding side effects
2. Oversee the online transfer activities including passenger, baggage, cargo and mail to ensure Minimum Connecting Time (MCT) is met and to protect OTP
3. Liaise with all operational units and make decision in accordance with the realtime situation, e.g. waiting for passenger or baggage, allocating delay code, etc.
4. Communicate and liaise with internal sections and external organizations for the updated information related to flight handling
5. Prepare flight handling report to summarize the irregularities when necessary
6. Maintain flight data, time log of all event and ensure its accuracy
7. Follow up with parties concerned for reasons and preventive actions for delayed departure due to flight handling irregularities
8. Monitor and attend AAHK Integrated Airport Centre (IAC) to liaise with all related parties for parking bay and towing arrangement
9. Attend IAC for flight slots assignment during flight disruption period
10. Prepare daily flight movement
11. Promote safety culture and attend training sessions as and when required
12. Complete other duties or assignment allocated by his/her superior


1. Post secondary or above
2. Minimum 4 years supervisory experience
3. Knowledge of airport ground operations including passenger and ramp handling
4. Well organized with good time management; able to work under pressure and independently
5. Willing to perform shift duty and overtime work
6. Good communication and interpersonal skills
7. Good command of both spoken and written English, Chinese and Mandarin
8. Holder of valid HK Driving licence Class 1 and 2 is preferable

We offer an attractive employment package including free travel privilege* and staff training & development to successful candidates. For interested parties, please send your full resume with availability, current and expected salary to General Affairs Manager, Hong Kong Aviation Ground Services Limited by e-mail (with position applying for and reference number quoted in the subject). We are also welcome for sending your full name and interest position by whatsapp at 90278119.
Please download and bring along the completed Employment Application Form after interview appointment has been made.
To understand more of our company and other vacancies, please visit our website at

Hong Kong Aviation Ground Services Limited is an Equal Opportunities Employer. Personal data provided by job applicants will be used strictly in accordance with our personal data policy and for recruitment purposes only.

Candidates not notified within four weeks may consider their application unsuccessful. All related information will be kept in our file for up to 12 months.

Apply Now
Job Ref No.
HAGSL/OP/RAMP-SVP/CT (CT3111943-01#0134)
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  • Dental plan
  • Flexible working hours
  • Medical plan
  • Paid overtime
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