Job ref no.: CT3119899-01#0011
Plaza Premium Group

Supervisor

Plaza Premium Group

Benefits
  • Dental plan
  • Discretionary bonus
  • Gratuity
  • Meal allowance
  • Medical plan
  • Transportation allowance

Responsibilities:

  • Assist in overseeing the daily operations of airport lounges during the designated shift
  • Greet, receive and bid farewell to guests at the reception
  • Provide the highest standard of service to our guests
  • Verify and/or collect payments from guests at the reception prior to lounge admission
  • Assist guests with their luggage on entry and exit at the lounge.
  • Page for flight departure for contracted Airlines, if applicable.
  • Page for the availability of shower facilities to guests on queue.
  • Carry out regular checks of all areas of the lounges, such as shower rooms and toilets to ensure consistent cleanliness
  • Possess good knowledge in general information of the airport including facilities, flight schedules, airlines information, directions to gates, etc.
  • Assist guests with the computer and/or email and internet services when require.
  • Assist and supervise the team and provide training
  • Handle administrative work, including but not limited to staff roster, daily reports, etc
  • Cooperate and work in a team for development, implementation, maintenance and improvement of the quality management system.
  • Undertake other jobs assigned by supervisor from time to time

 

Requirements:

  • Form 5 or above preferred
  • Minimum of 3 years' experience in F&B industry, including but not limited to restaurants, lounges, fast food outlets
  • Service-oriented and a good team player
  • Strong leadership, communication and interpersonal skills
  • Good command of spoken and written in English, Mandarin and Cantonese
  • Shift duty is required

 

Interested parties please send full resume with earliest availability, current and expected salary to Human Resources Department By email [via CTgoodjobs Apply Now ].

Personal data provided will be treated in strict confidence and used for recruitment purpose only.

More job information
Job ref no. CT3119899-01#0011
Salary
  • N/A
Job Function
Industry
Location
  • HK International Airport
Employment Term
  • Full-time
Experience
  • 3 years - 5 years
Career Level
  • Middle management level
Education
  • F.5- F.7 or DSE