Job ref no.: CT3131911-01#2911

Support Engineer (Fresh Graduates welcome)

Aigens Technology Limited

You will
  • Provide timely and effective 1 st  & 2 nd  tier system support services
  • Handle customer tickets in a timely manner
  • Enable overseas support services center and assist in company Support Services initiatives
  • Lead systems troubleshooting, debugging, installation & configuration (such as Kiosk, Point-of-Sale, payment devices & printers)
  • Work with project management team to prioritize and organise support activities
  • Assist in development of local service SOP
You have
  • Higher Diploma or above in Computing Science, Information System or related discipline
  • 0-3 years or above relevant work experience in IT Management/System Management
  • Sounds knowledge in configuring enterprise-wide system platform, LANS, WANs, WLANS & VPNs
  • Self-driven with Can‐do attitude & problem solving skills
  • Good communication skills in both Written & Spoken English and Chinese
What's on offer
  • Competitive salary to the right candidate
  • 5-day work week
  • Friendly and casual work environment
  • Join an learn in a regional technology company
  • Working a flat culture with talented individuals
  • Join a young and growing brand backed by a great investment team
Interested parties please submit your resume and cover letter along with your salary information and expectation via 'Apply Now'.
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More job information
Job ref no. CT3131911-01#2911
Salary
Job Function
Industry
Location
  • Wong Tai Sin
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Career Level
  • Entry level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
Benefits
  • 5-day week
  • Discretionary bonus
  • Medical plan