Job ref no.: CT3116348-01#1341

Support Engineer (Urgent/5 Days)

systemsGo (Hong Kong) Limited

Benefits
  • 5-day week
  • 13-month pay
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Medical plan
  • Paid overtime
  • … + 2 more

We are seeking a bright and friendly individual with excellent communication skills and a track record for providing great customer service to join our Hong Kong organization in providing IT support and project services to our growing client base. This is a permanent, full-time position offering competitive salary & benefits. You will have a unique opportunity to work in a variety of challenging IT environments to quickly build up your IT and communication skills.

Responsibilities

  •          Provide regular scheduled to systemsGo clients (MNCs)
  •          Provide Level 1 and Level 2 desktop support at client office.
  •          Complete project tasks as instructed by Project Managers on client or internal projects
  •          Actively build on IT and communication skills to improve on skill set and effectiveness
  •          Occasional after-hours assignments with appropriate compensation
     

Requirements 

  •          3-5 years’ experience in IT helpdesk role or technical support role, supporting MNC preferred
  •          Comfortable working in a team or individually
  •          Pro-active, customer focused, and comfortable dealing with end users directly
  •          Able to describe issues clearly to end users and client management, and report on results effectively
  •          Fluent in English and Cantonese is a must
  •          Diploma/Degree in Computer Science/Information Technology preferred
  •          Windows 7/8 MCP/MCITP, MCTS/MCDST, MCSA/MCSE highly desirable
  •          Experience in networking setup and support is a definite advantage
  •          Experience with help desk/ticketing systems preferred
  •          Overseas applicants will not be considered at this stage
  •          IMMEDIATE Available or Short Notice is highly recommended

 Salary, Benefits & Working Conditions

  •          5-days work week, 14 days annual leave (increment annually to 18 days), health insurance including coverage for dependents
  •          Year-end bonus
  •          Personal development allowance for approved training
  •          Reporting to the Service Delivery Manager, work with varied client assignments

 

Interested parties, please click Apply Now.

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More job information
Job ref no. CT3116348-01#1341
Salary
  • N/A
Job Function
Industry
Location
  • Central
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 5 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Degree