Job ref no.: CT3114389-01#7072

Support Manager

Union Pos System

  • 5-day week
  • Discretionary bonus
  • Medical plan


Lead ​the technical support team to provide professional ​system implementation and ​maintenance ​work
Define the IT service policies, procedures, workflow, and standards ensuring the consistency of service delivery​​
Act as the prime focal escalation point to liaise with ​customers​ on all service deliverables and incidents
Manage the system/application production environment and the team to ensure stability, security and availability


Degree holder in Information Technology, or related discipline
​Minimum ​7 years of experience in managing service desk and user support as a Manager or similar supervisory role
Good interpersonal skill and able to drive the team to meet commitment and delivery quality service level
Fluent in English and mandarin
Independent, analytical, presentable, aggressive, self-motivated with strong presentation and communication skills
Well organized, a good team player
Able to work independently & under pressure
Immediately available is preferred

Interested parties please submit full resume with Current & Expected Salary and Available date by clicking Apply Now.

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More job information
Job ref no. CT3114389-01#7072
  • N/A
Job Function
  • Hunghom
Employment Term
  • Full-time
  • 7 years - 12 years
Career Level
  • Middle management level
  • Degree