comScoreTag
Job ref no.: CT3114389-01#7072

Support Manager

Union Pos System

Benefits
  • 5-day week
  • Discretionary bonus
  • Medical plan

Responsibilities:

Lead ​the technical support team to provide professional ​system implementation and ​maintenance ​work
Define the IT service policies, procedures, workflow, and standards ensuring the consistency of service delivery​​
Act as the prime focal escalation point to liaise with ​customers​ on all service deliverables and incidents
Manage the system/application production environment and the team to ensure stability, security and availability

Requirements:

Degree holder in Information Technology, or related discipline
​Minimum ​7 years of experience in managing service desk and user support as a Manager or similar supervisory role
Good interpersonal skill and able to drive the team to meet commitment and delivery quality service level
Fluent in English and mandarin
Independent, analytical, presentable, aggressive, self-motivated with strong presentation and communication skills
Well organized, a good team player
Able to work independently & under pressure
Immediately available is preferred

Interested parties please submit full resume with Current & Expected Salary and Available date by clicking Apply Now.

UCR Technology is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. 

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3114389-01#7072
Salary
  • N/A
Job Function
Industry
Location
  • Hunghom
Employment Term
  • Full-time
Experience
  • 7 years - 12 years
Career Level
  • Middle management level
Education
  • Degree