Job - Swire Restaurants - Host / Hostess, Swire Hotels
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Swire Hotels

About Swire Hotels and Swire Restaurants

Swire Hotels has been created to manage soulfully individual hotels in Hong Kong, Mainland China and the USA, providing a characterful experience for well travelled individually minded travellers who seek originality, style and personalised service.  We create distinctive hotels with a sense of place that break with convention.

The company’s first hotel, The Opposite House in Beijing, opened in 2008 and was followed by The Upper House, Hong Kong, and then by EAST, Hong Kong and EAST, Beijing. The Temple House in Chengdu is opened in July 2015 and EAST, Miami opened in May 2016.

A restaurant division was set up in 2013 to manage the company’s stand-alone restaurant operations.  Our first restaurant Plat du Jour opened in November 2013 followed by Public and Ground Public in Quarry Bay.  The Continental in Pacific Place opened in October 2014 and Mr & Mrs Fox in Taikoo Place in 2015.  Our latest addition, the second Plat du Jour opened in Pacific Place in January 2016.

Swire Restaurants - Host / Hostess

Job Ref.CT3103862-01#0308

Job Description

  • Manage reservations by answering and follow up of phone and email enquiries in a polite manner
  • Communicate and coordinate table reservation and seating plan with service team to ensure optimal covers
  • Greet and lead guests to their respective table and provide initial contact
  • Coordinate with our Central Support Office and provide administrative support for all aspects of the restaurant
  • Handle customer contact politely and report guest complaints to Operations Managers as appropriate
  • Assist in restaurant duties as assigned by Operations Managers, and create a collaborating team

Do you have the following?

  • Diploma or above, graduate from hotel school or hospitality training institution preferred
  • Minimum 1 - 2 years of experience in a similar capacity; fresh graduates from a relevant discipline will also be considered
  • Team player with good communication and interpersonal skills
  • Adaptable to changing needs and demands, and able to work in a fast-paced environment and under tight schedules
  • Excellent command of spoken and written English and Chinese
  • Computer literate
     


 

We offer attractive benefits (including 5-day work week, discretionary bonus, medical and life insurance and dental benefits, etc.) and excellent career development opportunities to our team members.

Interested in this unique opportunity? Please send us your CV at career_rb@swirehotels.com or send us a Whatsapp message to 6979 7133, indicating the restaurant and position you are interested in.

Applicants who do not hear from us within six weeks should consider their application unsuccessful.

Information collected will be used for hiring purposes only.

Swire Properties Hotel Management Limited
 

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Job Ref No.
CT3103862-01#0308
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Salary
N/A  
Benefits
  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Education subsidies
  • Insurance plan
  • Meal allowance
  • Medical plan
  • Transportation allowance
Location
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Experience
Career Level
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