Job ref no.: CT3116914-01#0002
KYOCERA Document Solutions Hong Kong Limited

System Engineer (5 days work)

KYOCERA Document Solutions Hong Kong Limited

Benefits
  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Medical plan

Job Descriptions:

Provide post sales technical support, including installation, trouble shooting for our customer on our solutions offering.

  • Responsible for 1st level support (onsite and remote) for customers/projects based on our solutions, including DMS, Device Cost Accounting & Management, etc.
  • Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components
  • Maintain daily service log
  • Assists in rapid rolling out new solutions, maintaining, upgrading, replacing and improving long-term performance of the systems and coordinating projects, LAN/WAN hardware/software installation, backup/restore, maintenance and problem solving
  • To support system deployment
  • To perform user training and compile technical manuals documentation for application systems

Job Requirements:

  • Higher Diploma in Information Technology, Computer Science or related disciplines
  • Holder of CCNA / MCP / MCSE / MCIPT will be an advantage, knowledge of Print Accounting System, DMS will also be advantage.
  • Minimum 2 years experiences in IT support
  • Good communication skills in dealing with customers
  • Knowledge of Windows OS, MS Office, Networking
  • Good interpersonal skills, initiative, work independently
  • Excellent written and communication skill in English and Chinese
  • Hard working, willing to learn, being flexible with can-do attitude

Benefits

  • Double Pay
  • Discretionary Bonus
  • Medical Benefits

For interested candidates, please send your CV to:

16/F, Mita Centre, 552-566 Castle Peak Road, N.T.

or email to : [via CTgoodjobs Apply Now ]

More job information
Job ref no. CT3116914-01#0002
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Non-management level
Education
  • Asso. Deg or High Dip