Job ref no.: CT3117255-01#6595

System Engineer



  • Build an effective and efficient operation by developing and managing development programs & scripting
  • Serve as the escalation point of those escalated events & incidents that require further advisory, diagnosis and decision in order to achieve the defined internal OLA and service SLA.
  • Propose and enforce internal governance to align with PCI-DSS, ITIL and ISO27001 standard and requirements
  • Implement and management existing Anti-DDoS and Cloud Security Platform, including hardware and software layers locally and overseas.
  • Manage platform hardware and software release in order to achieve smooth service deployment and successful service launch
  • Liaise with other global teams and partners in managing and operating global services around the world
  • Ensure and enhance customer satisfaction through effective handling of security events and promptly, professional communication with customers.
  • Liaise with diversified departments based on new or existing JIRA project and process needs, e.g new feature development, existing feature review and new feature roll-out…etc.
  • Manage JIRA cloud platform for daily operation use.
  • Proactively seek for latest cloud platform in the market which will facilitate or improve process effectiveness & efficiency.
  • Act as framework, process and project owner and take accountability accordingly
  • Manage internal projects and processes among different offices and departments.
  • Work on standby, roster, odd hours if required.


  • Degree holder in Engineering / Computer Science / Information Technology
  • Minimum 2 year experience in Service Provider or other Sizable Cloud Deployment environment.
  • Holder of Server and Security professional certificates like MCSE, LPI, CISSP, CCSP, Citrix… etc. is an advantage
  • JIRA, PMP and ITIL Certificate holder is preferred
  • Knowledge of DDoS attack types will be advantageous
  • Experience in JIRA, PCI-DSS, ISO 27001 and ITIL are added advantages
  • Good Knowledge of Server Management (Citrix/VMWare/Linux/Windows)
  • Good Knowledge of Internet technologies like TCP/IP, UDP, ICMP, HTTP(S), SMTP, DNS, and SSL
  • Strong Knowledge of HTML/JavaScript/PHP/Nginx/Apache/CDN/Python
  • Less experience would be considered as an assistance engineer

Our Client

One of the Global Network Service Provider that provides network/internet security solutions, is now seeking System Engineer to join their team in Hong Kong.

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More job information
Job ref no. CT3117255-01#6595
  • N/A
Job Function
Employment Term
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • Degree