Job ref no.: CT3128011-01#4122

System Support Engineer (Deskside /Desktop/ Helpdesk) – IT Operations (Insurance) (HKD25k - 45k)

Recruit Logic Limited

The client is a global prestigious MNC Insurance Group, is now seeking a new headcount for System Support Engineer (Deskside /Desktop/ Helpdesk) – IT Operations (Insurance) (HKD25k - 45k) to join their team

Responsibilities:

  • Provide 1st/2nd level service desk and desktop support to all internal users and VIPS
  • Maintain and support various business systems, infrastructure networks and tools for daily IT relevant operations, including physical office security systems
  • Ensure all systems are compliant with relevant regulatory, security, technology and architectural standards
  • Assist in end to end project management in projects such as system migration and windows upgrade
  • Support Video Conferencing and VIP support
  • Preform troubleshooting PC hardware and software issues
  • Follow the escalation process to ensure professional IT support service.

Requirements:

  • At least 4 years of relevant experience in desktop / deskside/ service desk / IT system support, preferable in MNC environment.
  • Familiar with IT office operation, e.g. administration in desktop/laptop, server and network, remote access, VPNs, Windows OS and Active Directory
  • Familiar with office IT setup and operations
  • Strong knowledge and hands on experience in administrating and supporting various Video Conferencing equipment and applications (MS Teams, Zoom, Webex, Wechat, and etc. )
  • Serviced-Oriented mentality
  • Fluent in English is a must

If you would like to apply for this System Support Engineer (Deskside /Desktop/ Helpdesk) – IT Operations (Insurance) (HKD25k - 45k) role or find out more, please click "Apply Now" or send your resume to arthurwong(at)recruitlogichk.com quoting the reference: 134345

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More job information
Job ref no. CT3128011-01#4122
Salary
  • 25,000 - 45,000 / month (negotiable)
Job Function
Industry
Location
  • Central
Experience
  • 4 years
Career Level
  • Middle management level
Education
  • Degree
Benefits
  • 5-day week
  • Dental plan
  • Flexible working hours
  • Insurance plan
  • Medical plan