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Job ref no.: CT3114387-01#9735

Systems Engineer (User Support)

China Life Insurance Company Limited

Benefits
  • Education subsidies
  • Medical plan


China Life Insurance Company Limited 2 reviews -Hong Kong

Responsibilities

  • Provide front-end IT support on both software and hardware to internal staff and system users
  • Perform hardware and software installation and upgrade. Support hardware relocation and maintenance service
  • Handle user enquires and follow up. Trouble shooting on computer hardware and software, follow-through user raised problems and issues
  • Provide IT support and service for internal events
  • Provide internal training on applications and systems
  • Support IT equipment procurement, inventory control and delivery

Requirements

  • Bachelor Degree in Computer Science, Information Systems or related discipline
  • 1-2 years of working experience on system support or user support is preferred, but fresh graduates are also welcome
  • Good knowledge and skill in computer hardware and software
  • Expertise in the following areas are preferable: 1) Microsoft Windows system administration or Linux system administration, 2) IP network switching and routing protocols
  • Self-motivated, independent, responsible and willing to work under pressure
  • Service-oriented, good interpersonal and communication skill, strong troubleshooting skill

Application Method

We offer competitive salary and wide range of benefits such as medical insurance, education allowance etc. Interested parties please apply with full resume including current and expected salaryby clicking Apply Now.

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More job information
Job ref no. CT3114387-01#9735
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 1 year - 2 years
Career Level
  • Non-management level
Education
  • Degree