Job - Systems Engineer, Highsource Technology Limited
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Highsource Technology Limited

Highsource Technology Ltd. (www.highsource.com) is the company who is committed to provide enterprise-level computer products solutions, technology implementation, and professional system maintenance services. We have strong professional technical service team engaged in computer system hardware and software.
 

Our main business includes:

  • Solutions and consulting services: Provide server maintenance, disaster recovery, data center construction, virtualization solutions and implementation services.
  • Multi-vendor support: Wintel / Linux / UNIX hosts, storages, network devices maintenance support as well as operating system support
  • Spare parts and hardware products: Covering HP, IBM, SUN, EMC, HDS, NETAPP, DELL, BROCADE, CISCO, H3C, JUNIPER, F5

To contribute to our business growth, we invite applications for:

Systems Engineer

Job Ref.CT3103617-01#0097

Responsibilities:

  • Hardware and software support for customers
  • Handle customer phone calls, e-mail following predefined procedure
  • Onsite service support to meet customer’s requirement
  • Diagnosing problems and determining the severity and escalate problems to L2 support groups
  • Updating user on service status and give recommendation as well as root cause analysis

Requirements: 

  • Bachelor’s degree or diploma from IT field, or equivalent technical qualification
  • Solid experience on WINTEL, UNIX or Storage maintenance service
  • Ability to work independently with minimal supervision and under tight schedule
  • Ability to create clear and accurate technical / process documentations
  • Fast learner, self-motivated and good team work
  • Work in non-office hour upon customer requirement occasionally
  • Good interpersonal and communication skills
  • Proficiency in spoken and written English, Mandarin and Cantonese
  • Related certification holder is a plus
  • Less qualify candidate may consider as junior/trainee role 

Benefits:

  • 13 Months Pay.

A competitive salary package will be negotiated with the right candidate based on skill and experience.
If you have an interest in this position, kindly send your CV along with a cover letter to Recruit.SG@Highsource.com

All applications will be treated with strict confidence and used for recruitment purposes only.
 

Apply Now
Job Ref No.
CT3103617-01#0097
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