comScoreTag
Job ref no.: CT3115413-01#4689

Systems Engineer

Borrelli Walsh Limited

Benefits
  • 5-day week
  • Discretionary bonus
  • Medical plan
  • Transportation allowance

We are looking for a full time Systems Engineer to support the Group IT to be based in Hong Kong.

 

Job Description:

  • Handle daily incoming service requests globally, incidents and problems via phone, in person or email
  • Ensure incidents are managed and resolved in a timely manner
  • Follow-up the progress of the incident/service requests and provide feedback to users accordingly
  • Diagnose hardware and software faults
  • Prepare standard computer equipment for initial use for all new hires and visitors, with associated maintenance and deletion of users as appropriate
  • Maintenance of inventory, documentation and monitoring of ICT standards
  • Communicating and working across different time zones

Requirement:

  • Diploma in Information Technology or higher
  • Minimum 1 year of solid IT support working experience in MNC in-house
  • Knowledge in Windows, Active Directory, Cisco networking, Citrix, MS Office, MS Exchange, equipment sourcing, Mobile Device Support, TCP/IP, WAN and LAN are required
  • Certification in ITIL, MCP, CCNA will be an advantage
  • Strong customer orientation, with good communication, interpersonal, analytical and troubleshooting skills
  • Good spoken and written in English is a must
  • Confidence in dealing with computer components and electrical equipment
  • Organised and self-motivated including the ability to forward plan
  • Ability to work independently and on own initiative
  • Communicate effectively at an appropriate level with internal and external contacts
  • Confidence in dealing with external visitors and contractors

Applicants should send a resume (with contact telephone number, expected salary and availability) by clicking on the Apply Now button below.

 

Personal data collected will be used for recruitment purposes only

Only short-listed candidates will be contacted.

Visit our website at www.borrelliwalsh.com

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3115413-01#4689
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 3 years
Career Level
  • Entry level
Education
  • Asso. Deg or High Dip