Job ref no.: CT3126127-01#1657

Team Head, (Specilising on Quality Assurance & Testing Centre of Excellence), Retail Banking

Talent Axis

We are currently seeking a high caliber professional to join our department as Team Head  (Quality Assurance & Testing Centre of Excellence) under Retail Banking COO office.

Principal responsibilities 

  • To building a high performance testing team aligning the principles of the QA and Test capability in Retail Banking COO office
  • Develop clear governance and procedures within the QA and Test discipline
  • Supporting the delivery of projects with focus on test design, test execution and test results reporting to ensure business requirements are fit to release for public
  • Work closely with wide spectrum of stakeholders and partners including business users, operations, IT teams, risk stewards such as  legal and compliance and Group/Regional teams to enable effective programme and project governance 
  • Anticipate and identify existing or emerging risks/issues, their dependencies, assess the impacts on the programme delivery schedule and benefit realisation.  Take action to mitigate the risks and minimize impacts.
  • Provide internal consultancy capability to identify opportunities in  transformation and processes streamlining to support business growth, enhance customer experience, improve work efficiency and effectiveness 
  • Assist the Head of Strategy & Transformation under Retail Banking COO office to build a team with strong business sense and transformation/consultancy skills 
  • Keep abreast on latest technology / best practices in banking industry and deliver changes to current processes with efficiency and cost improvement


Qualifications / Requirements 

  • University graduate in related disciplines or other relevant qualifications 
  • Minimum 8 years of relevant experience in project management. Experience in QA/Test team management is an advantage
  • Sound knowledge and understanding of Agile Delivery and the role of Test / QA discipline plays
  • Excellent understanding of project methodology, frameworks and best practice
  • Agile knowledge and adoption experience an advantage
  • Keep abreast of market developments and business trends to explore new business opportunities 
  • Excellent leadership, communication, influencing, planning and organizing skills 
  • Excellent written communication skills, ability to clearly document the current state and the recommendations 
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes
  • Proficiency in both spoken and written English and Chinese 
  • Ability to adopt a growth mindset and proactively identify and bring about change opportunities

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More job information
Job ref no. CT3126127-01#1657
Job Function
Employment Term
  • Permanent
  • Full-time
  • 8 years - 13 years
Career Level
  • Middle management level
  • Degree