Job ref no.: CTT-04417 (CT3126461-01#3933)
HKT Teleservices

Team Leader (Business Customer Hotline)

HKT Teleservices

The Job:

To supervise and manage a team of staff to achieve company revenue targets in both new sales and retention sales

  • To monitor sales operation so as to motivate/drive the commercial telesales agents
  • To maximize the sales prospects via Mobile renewal activities.
  • To ensure the agents are meeting the Sales Target/Key Service Indicators achievements in an effective and productive approach
  • To monitor and ensure company defined Sales Target / Key Service Indicators achievements in an effective and productive approach
  • To provide good services to strengthen customer loyalty

The Person:

  • F.7 or above with minimum 3 years’ solid sales experience in managing corporate clients
  • and has experience in tele-marketing operation is preferred.
  • Sales and customer oriented with strong commitment towards sales target achievement
  • Independent, presentable and good interpersonal skills
  • Mature, aggressive and able to solve problems under minimal supervision
  • Good in both spoken and written English and Chinese
  • Proficiency in MS Office application

We offer :

  • Structured training programme
  • Attractive incentive bonus, join-in bonus and shift allowance (if applicable)
  • Comprehensive medical coverage
  • 14 days paid annual leave
  • Clear career path


Applications should be sent to us by clicking the Apply Now button below or by post

Address : Human Resources, HKT Limited, 13/F, 9 Po Lun Street, Lai Chi Kok, Kowloon.

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's personal data policies, a copy of which will be provided immediately upon request.       

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More job information
Job ref no. CTT-04417 (CT3126461-01#3933)
Job Function
Employment Term
  • Full-time
  • 3 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • 5-day week
  • Medical plan