Posted on 2021-10-08

Team Leader, PB KYC Periodic Review Services Hong Kong SAR

Credit Suisse

Your field of responsibility

The PB KYC Periodic Review Services Team Leader role is focused on managing a Middle Office team in Hong Kong SAR, where Specialists provide quality checks and guidance services to PB Relationship Managers in the Enhanced Client Periodic Review and Focused Review processes, in view of the Financial Crime Compliance program for the Private Banking business in APAC division, and ensuring existing client accounts are reviewed in accordance to the Bank’s policies, standards, and applicable local legal and regulatory requirements. Coverage scope includes Client Due Diligence (CDD), Source-of-Wealth (SoW), Tax, PEP, Sanctions, Sustainability Risk, Reputational Risk and client corporate structure documentation requirements..

The PB KYC Periodic Review Services Team Leader position is a people leadership role and will be required to:

  • Manage a team of Specialists in Hong Kong SAR that will:
  • Provide KYC/Client Due Diligence (CDD) Subject Matter Expertise and guidance to Relationship Managers in Private Bank, in view of establishing the highest levels of quality upfront and getting it right first time during ECPR and Focused Review processes.
  • Perform an independent quality check of client profile updates during Lifecycle Management process, including Client Corporate Structure, Source-of-Wealth, KYC, Tax, US Indicia, Sanctions, PEP, Sustainability Risk, Reputational Risk and Client Risk Score, to ensure adherence to regulatory requirements and Bank policies.
  • Be the single point of contact / case manager for Front Office, on Periodic Review cases.
  • Seek to support the implementation of PB APAC Target Operating Model (TOM) and location strategy.
  • Develop Subject Matter Expertise (SMEs) in the team to enable strong contributions to TOM implementation and delivery of continuous process/technology improvements.
  • Uphold the highest standards of control, always keeping data integrity and process controls in mind while carrying out day-to-day supervisory tasks. Support APAC Management team with the implementation of new process and supervisory controls.
  • Stay up-to-date with the latest regulatory, policy and procedural requirements, and take ownership of relevant procedural updates.
  • Support the production and reporting of Key Performance Indicators and Key Risk Indicators in the relevant forums.
  • Report higher risk matters or regulatory questions to the Financial Crime Compliance team.
  • Engage business partners from Front Office, Compliance, Operations and Platform/Technology regularly, to enable effective collaboration in both Run-The-Bank (‘RTB’) and Change-The-Bank (‘CTB’) matters.
  • Provide support on any regulatory & audit related reviews, and training/walkthrough of client onboarding process, as required.
  • Deliver continuous operational improvements, in view of the changing operating and regulatory environment, and participate in projects in view of Private Bank's strategic objectives and vision.
  • Any other tasks assigned by the line manager or department head.

Your future colleagues

As part of the Business Processing Services (BPS) organization in APAC COO, you will join a growing and dynamic team who are passionate about supporting Relationship Managers in Private Banking, to ensure 100% compliance in risk and control matters for well-established UHNWI relationships. This is an excellent platform for personal and professional development within a highly committed and collaborative team in an international and fast-paced environment. If you consistently strive to learn, seek new opportunities to enhance, redesign and improve processes, we are the match for your ambition.

The department values Diversity and Inclusion (D&I) and is committed to realizing the firm’s D&I ambition which is an integral part of our global cultural values

This position offers remote working opportunities for an agreed amount of days per week.

Your skills and experience

You will be a good match if you:

  • Possess at least 8 years of relevant experience in KYC/AML/Client Due Diligence (‘CDD’) experience in Private Banking/Wealth Management
  • Have at least 5 years of people management experience and have an excellent track record in leading specialists in complex operational function(s)
  • Have experience in delivery of Change initiatives, including but not limited to TOM, setup of new Operations/Middle Office function will be advantageous
  • Come with a reasonable understanding of KYC/AML requirements in Asia, especially local regulations
  • Acquired relevant academic qualifications: University Graduate with Bachelor of Law, Accounting, Finance, Business or Economics
  • Strong problem solving and supervisory oversight skills, and have the ability to apply risk-based assessment in the resolution of complex issues.
  • A team-player who is committed to service delivery excellence and always have the bank and clients' best interests in mind
  • Demonstrate strong capability to build and maintain collaborative relationships at all levels with key internal clients including business, operations and colleagues in Legal and Compliance
  • Outstanding communication skills in the Chinese language is a plus, due to the Greater China market support, you may be expected to communicate with Mandarin-speaking colleagues, as well as read documents in Chinese
  • Can multi-task, work under pressure and is proactive, a self-starter with a can-do attitude
  • Proficient in MS Office applications including but not limited to MS Word, Excel, PowerPoint and Access
  • Understands the value of diversity in the workplace and is dedicated to fostering an inclusive culture in all aspects of working life so that people from all backgrounds receive equal treatment, realize their full potential and can bring their full, authentic selves to work

Your new employer

Find a new home for your skills, ideas, and ambitions. Credit Suisse offers you the ideal environment to progress your career, attractive benefits and excellent training.

We are a leading wealth manager with strong global investment banking capabilities founded in 1856. Headquartered in Zurich, Switzerland, and with more than 45,000 employees from over 150 nations, we are always looking for motivated individuals to help us shape the future for our clients.

Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success. We are committed to building a culture of inclusion with a deep sense of belonging for all of us. We will consider flexible working opportunities where possible. Our bank provides reasonable accommodations to qualified individuals with disabilities, as well as those with other needs or beliefs as may be protected under applicable local law. If you require assistance during the recruitment process, please let your recruiter know.

Interested parties please click Apply Now to apply job.


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More job information
Job Function
Employment Term
  • Permanent
  • Full-time
  • 8 years - 13 years
Career Level
  • Non-management level
  • Degree