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Job ref no.: CT3114388-01#4684

Technical Account Manager

PEOBASE Limited

One of the leading internet security solution provider which expands rapidly in the region, is now seeking a seasoned technical service manager to join their team in HK..

Responsibilities

  • Lead and Liaise the cross functional business and technical teams to provide timely resolution
  • Manager solution deployments and client relationships
  • Provide strategic advisory and account management services to the clients
  • Create and deliver presentations, trainings and webinars
  • Being the contact point for the client
  • Record client’s processes, procedures, customizations and configuration
  • Prepare the SLA and ensure the service provided is compliant to it
  • Identify sales leads where appropriate

Requirements

  • Degree holder of related discipline
  • At least 4 years related experience
  • Proven track record on account management is a must
  • Solid experience on Network / Security
  • Professional certificates holder is preferred. eg. CCNA, CCNP, ITIL Manager, SANS GIAC, CCSP… etc
  • Knowledge on Networking, TCP/IP, attack methodologies, tactics and protocols, vulnerability assessments, penetration testing, physical and social engineering requirements and threat mitigation
  • Good presentation and communication skills
  • Good analytic and problem solving skills
  • Good in English and Mandarin

Interested parties please send your full resume in WORD format with your current and expected salary by clicking Apply Now including HKM1507201701 in the subject 

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More job information
Job ref no. CT3114388-01#4684
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 4 years - 9 years
Career Level
  • Middle management level
Education
  • Degree