Job ref no.: CT3122973-01#6935

Technical Application Support Engineer (40k - 50k)

Recruit Logic

Job responsibilities:

  • Participate in monitoring and maintenance of business applications and production environment and respond to exceptions by initiating the correct actions to meet the highest availability targets.
  • Gain in-depth knowledge about internal applications and their interactions in order to identify and analyze problems.
  • Assist Service Managers with customer case reviews, analyses, follow-up and escalations
  • Work on project basis to enhance Service Management tools and processes along with global teams
  • Identify problems and participate in problem management resolution by collecting and tracking data and progress.
  • Resolve issues regarding online transactions, system status, and procedures, downtime procedures in accordance with the service level agreement.

Job Requirements:

  • Degree in Computing Science or related discipline
  • Minimum 5+ years experience System/Application Support environment (Candidate with over 5 years will consider as a Senior)
  • Experience in banking or Financial industry is an advantage
  • Familiar with Linux, shell script, SQL/ PLSQL
  • Self-motivated and fast learner
  • Good teamwork with excellent communication and problem-solving skills
  • Proactive, independent and proven ability to work under pressure
  • Good command in both spoken and written Mandarin & English

Interested parties please click Apply Now to apply job

All applications applied through our system will be delivered directly to the advertiser and privacy of personal data of the applicant will be ensured with security.

More job information
Job ref no. CT3122973-01#6935
Job Function
Employment Term
  • Permanent
  • Full-time
  • 5 years - 10 years
Career Level
  • Middle management level
  • Degree
  • Master's degree