Job ref no.: CT3122973-01#6935

Technical Application Support Engineer (40k - 50k)

Recruit Logic

Job responsibilities:

  • Participate in monitoring and maintenance of business applications and production environment and respond to exceptions by initiating the correct actions to meet the highest availability targets.
  • Gain in-depth knowledge about internal applications and their interactions in order to identify and analyze problems.
  • Assist Service Managers with customer case reviews, analyses, follow-up and escalations
  • Work on project basis to enhance Service Management tools and processes along with global teams
  • Identify problems and participate in problem management resolution by collecting and tracking data and progress.
  • Resolve issues regarding online transactions, system status, and procedures, downtime procedures in accordance with the service level agreement.

Job Requirements:

  • Degree in Computing Science or related discipline
  • Minimum 5+ years experience System/Application Support environment (Candidate with over 5 years will consider as a Senior)
  • Experience in banking or Financial industry is an advantage
  • Familiar with Linux, shell script, SQL/ PLSQL
  • Self-motivated and fast learner
  • Good teamwork with excellent communication and problem-solving skills
  • Proactive, independent and proven ability to work under pressure
  • Good command in both spoken and written Mandarin & English

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More job information
Job ref no. CT3122973-01#6935
Salary
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 5 years - 10 years
Career Level
  • Middle management level
Education
  • Degree
  • Master's degree