Job ref no.: CT3128865-01#0234
A.S. Watson Retail (HK) Limited

Technical Business Analyst - eCommerce

A.S. Watson Retail (HK) Limited

Come and join a Winning Team

We are Awesome !

Why Should You Join Us?

At ASW, we believe in our people, in teamwork and the importance of your personal growth. If you are looking for the opportunity to join our award-winning international family with 15,000+ stores across 25 markets in Asia and Europe, the ASW family welcomes you… #BePartofMORE

You can enjoy:

  • Comprehensive Medical and Life insurance coverage, including your spouse and children!
  • Professional training and career advancement opportunities!
  • Attractive ACCA and CPA Australia Recognized Employer Program for F&A talents!
  • Exclusive company pension schemes! Marriage, Maternity and Paternity Leave!
  • Convenient office location, less than 5 min. walk from MTR!
  • Contemporary workplace with Onsite Clinic, Lactation Rooms, free drinks and chill out areas!
  • Well-equipped Gym inside our office building, plus fitness and interest class packages!
  • Free round-trip lunchtime shuttle bus services to Shatin!
  • Exclusive shopping discount, Bazaar Sales for our people only!

Role Purpose:

You will maintain daily eCommerce operations IT systems running smoothly in regional markets to drive profits and partner with regional operations teams to ensure timely and high-quality executions.

A typical day in this Role:

  • Analyzing complex business problems from different angles, performing gap analysis, working collaboratively with various IT teams to identify appropriate technical solutions to solve business problems and automate cross platforms operations reconciliation
  • Able to use simple SQL computer language, Excel formula and reviewing systems logs to speed up the troubleshooting process
  • Managing some system administrative tasks in eCommerce systems solution as per some ad hoc operations/campaigns need
  • Suggesting changes to refine and streamline eCommerce operations workflows to optimize working efficiency and productivity without sacrificing quality
  • Preparing training documentation and coaching local markets teams to use group technical solution to run the online business appropriately
  • Providing non-office hour duty call on a needed basis
  • Working closely with in-house stakeholders to achieve assigned key sales, margin, member acquisition, conversion, online traffic targets and ensure local markets to adopt the Group Guideline of eCommerce Operations and Retail Operations Standards

This job is a good fit for You if:

  • You have a strong logical mind with data manipulation skill like Excel/SQL tools.
  • You have sound knowledge in retail systems, and eCommerce digital application systems.
  • You are passionate about Digital or E-commerce trends.

What we look for:

  • Degree in e-Commerce, Information System, Computer Science, Operations Research, Industrial Engineering or related disciplines is preferred
  • Strong organizational skills with a proven ability to meet critical deadlines, prioritize workload, flexible, adaptable and able to multi-task in a fast-paced environment
  • Have regional exposure and sound knowledge in eCommerce/3rd party e-Marketplace, mobile, multi-channel, and/or digital system integration.
  • Possess knowledge and experience on eCommerce systems, ERP, Warehouse Management System (WMS), 3PL Logistic System, is a definite advantage
  • Excellent written and verbal communications skills
  • Proactive team player, highly organized and efficient with a can-do attitude
  • Excellent interpersonal skills to be a team player and independent contributor
  • Some travel may be required
  • At least three years of experience in retail or eCommerce industry (less industry experience will also be considered)

 What is holding you back?

Don’t miss out on this great chance to shape Your life!

Apply Now!

Interested parties please e-mail your full resume in WORD FORMAT with expected salary to our company email (shown in our Company Profile).


We are an equal opportunity employer and welcome applications from all qualified candidates. The information provided will be treated in strict confidence and be used only for consideration of your application for relevant / similar posts within the A.S. Watson Group.


Applicants not hearing from us within 6 weeks from the date of advertisement may consider their applications unsuccessful. All personal data of unsuccessful applicants will be destroyed within 12 months from the date of application.  

More job information
Job ref no. CT3128865-01#0234
Salary
Job Function
Industry
Location
  • Shatin
Employment Term
  • Permanent
  • Full-time
Experience
    N/A
Career Level
  • Middle management level
Education
  • Degree
Benefits
  • 5-day week
  • 13-month pay
  • Compassionate leave
  • Competitive pay
  • Dental plan
  • Discretionary bonus
  • Extra maternity leave
  • Family medical plan
  • Insurance plan
  • Marriage leave
  • Medical plan
  • Social / Recreation & Sports Facilities
  • Staff care centre
  • … + 8 more