Job ref no.: CT3116513-01#0479

Technical Manager – Solution Architect (Luxury Retail, Regional)

Classy Wheeler

Job Description

  • Work with project sponsor and stakeholders to complete project charter, scope, goals, deliverables, required resources, budget and timing (full planning)
  • Manage project prioritization & interdependencies/integration
  • Manage and assess overall risk and issues across projects
  • Develop solutions to address risks, issues, interdependencies
  • Manage project KPIs, budgets and costs
  • Ensure project documentation are complete, relevant and properly archived and accessible
  • Directly manage project functional resources and budget planning
  • Allocate resources across different projects
  • People Management - Able to communicate effectively with internal business and IT teams, and effectively make sound management decisions
  • Coach and lead the functional project team(s) to constantly challenge self and display professionalism
  • Vendor / Third Party Management - Conduct periodic performance and KPI reviews with vendors based on agreed contractual terms
  • Keep a solid working relationship with vendors and manage escalations as required
  • Manage billing, payments and contract negotiation as required

Job Requirements
  • Expert level technical knowledge of current technologies, protocols and standards for networking, telephony, security, virtualization, DBMS, Active Directory, Internet, collaboration tools and operating systems.
  • Proven track record of implementing large scale IT infrastructure projects including WAN, LAN, Data Centre, Telephony, Contact Centre, Collaboration services and Security
  • Total 10+ years of relevant experience in IT infrastructure & operations. At least 5+ years work experience in core infrastructure architecture design
  • Hands on knowledge in all relevant task in the infrastructure life cycle from design, configuration, installation, patching, upgrading, creation, monitoring, sizing, tuning, replication, backup, recovery
  • Understanding of web integration technologies and middleware
  • Exposure to designing data center migration and transformation strategies
  • Exposure to designing Disaster Recovery solution
  • Exposure to Private & Public Cloud solution, act as hosting & cloud subject matter experts
  • Exposure to standard operating environments
  • Exposure to core datacenter technologies
  • Networking, Network convergence & Network Security & Compliance
  • Exposure to a variety of Server Hardware Platforms
  • Exposure to Storage, SANs & Managed Back-up
  • Exposure to Virtualization (VMware, vSphere or MS Hyper-V)
  • Exposure to Databases - Oracle, DB2 , MS SQL & MySQL
  • Experience in Middleware
  • Exposure to Unix and Linux (preferably AIX and Red Hat)
  • Exposure to MS Windows Server, Active Directory and Directory federation services
  • Exposure to core client technologies, including Microsoft Windows
  • Exposure to Citrix technologies
  • Exposure to Infrastructure and application management and monitoring
  • Exposure to providing high level designs and governing the implementation of ERP in the retail and wholesale landscape
  • Demonstrated ability to solve complex problems independently and to generate innovative solutions

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More job information
Job ref no. CT3116513-01#0479
  • N/A
Job Function
Employment Term
  • Permanent
  • Full-time
  • 10 years - 15 years
Career Level
  • Middle management level
  • Degree