Job ref no.: 36824074
HKT Services Limited

Technical Service Executive - Hotline Service

HKT Services Limited

Your Role

  • Handle technical support enquiries in a professional manner
  • Cooperate with other team members to resolve customer's request efficiently
  • Promote company products / services


Working location

  • Shatin (nearby City One Town)


Working hours

  • 42.5 or 48 working hours per week (optional to candidates)
  • Willing to take up day or night shift duty (optional to candidates) and work on weekends & public holidays


To succeed in this role

  • F.5 / DSE or above with minimum 1 year relevant experience
  • Candidate with less experience will be considered as Technical Service Representative
  • Knowledge of broadband / electronic products
  • Good spoken English and Cantonese
  • Customer-oriented with passion, patience and caring attitude
  • Good interpersonal and communication skills


We offer you

  • Attractive basic salary with commission & sales incentive
  • Night shift allowance
  • Comprehensive training with pay
  • 14-day annual leave
  • Marriage leave
  • Maternity leave
  • Paternity leave
  • Career development opportunities
  • Medical insurance
  • MPF/Provident Fund schemes
  • Staff offer and staff recreation
  • Sponsorship of external study



Date: 15 & 21 Oct (Fri & Thu)

Time: 2pm to 5pm

Venue: 3/F Hermes House, 10 Middle Road, Tsim Sha Tsui

(MTR East Tsim Sha Tsui exit K, entrance nearby Minden Row, between TST Post Office and Mariners' Club)


Date: 18 & 22 Oct (Mon & Fri)

Time: 2pm to 5pm

Venue: 15/F PCCW Tower, Taikoo Place, Quarry Bay (MTR Quarry Bay exit A)


Date: 19 & 20 Oct (Tue & Wed)

Time: 2pm to 5pm

Venue: Unit 1720-21, Level 17 Tower II, Grand Central Plaza, Shatin (MTR Shatin exit B, Next to IKEA)


If can't join the walk-in event, you can reach Whatsapp 6029 4292  for interview arrangement

HKT is an equal opportunity employer and welcomes applications from all qualified candidates. Information provided will be treated in strict confidence and will only be used for recruitment-related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer's privacy statement ( ), a copy of which will be provided immediately upon request.

More job information
Job ref no. 36824074
Job Function
  • Shatin
Employment Term
  • Full-time
  • 0 year
Career Level
  • Entry level
  • Diploma or equivalent
Require to Travel
  • No travel
  • Medical plan