Job ref no.: CT3115413-01#2482

Technical Service Manager

Dentsply Sirona Inc.

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Insurance plan
  • Medical plan

Job Responsibilities:

  • Cooperate with Local IT team to roll out related technology solutions accordingly to Corporate standard.
  • Co-ordinate with Local IT teams as needed and share technical skills or transfer knowledge.
  • Manage the IT project critical path and monitor the progress of all project-related activities to ensure all the defined project objectives are met.
  • Able to collaborate with internal stakeholders and external vendors on whole project lifecycle.
  • Single Point of Contact in between Global and Local IT team, ensure problem prioritization, escalation and resolve in timely manner.
  • Coordinate the technical training for local IT and provides up-to-date documentation.
  • Continuous improvement on technical aspect in the region, review local idea/demand, consolidate and communicate to Global IT


  • Master/Bachelor degree in Computer Science, Information Technology or any other related qualifications.
  • 5 ~ 10 Years working experience in Information Technology
  • Solid Knowledge of Cisco Firewall, Switch and Routers.
  • Experience in MS Windows Platform (Active Directory, DNS, DHCP, SQL, Azure, Office 365, etc)
  • Experience in Virtualization Platform (VMWare, Hyper-V)
  • Able to work independently and under pressure, self-motivated, responsibility and able to learn
  • Good interpersonal, communication and presentation skills.
  • Good command of both written and spoken in English, Mandarin and Cantonese.
  • Certification in Project Management Professional (PMP), ITIL will be an advantage.

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More job information
Job ref no. CT3115413-01#2482
  • N/A
Job Function
  • Lai Chi Kok
Employment Term
  • Permanent
  • Full-time
  • 5 years - 15 years
Career Level
  • Senior management level
  • Degree
  • Master's degree