Job ref no.: CT3115703-01#2101

Technical Services Executive

Talent Connect Limited

Responsibilities:

  • Handle telephone calls from field technicians and help to resolve order or technical problems as encountered at field
  • Support and deal with Sales department on installation orders
  • Monitor order progressing and act as gatekeeper to screen work result / report from contractors, identify and follow up unreasonable result / report so as to rescue incomplete orders
  • Timely and accurately update information in backend work order related systems / records

Requirements:

  • Form 5 or above
  • Shift Duty is required
  • Preferable with 1 year experience in control or customer services hotline
  • Experience in telecom field an advantage
  • Familiar with Microsoft Excel, Word and Outlook applications
  • Proficient in spoken Cantonese and accustom to use English in daily record updating

Please send your detailed resume with present and expected salaries in MS Word format by clicking Apply Now.

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More job information
Job ref no. CT3115703-01#2101
Salary
  • N/A
Job Function
Industry
Employment Term
  • Full-time
Experience
  • 1 year - 6 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip