Job ref no.: CT3116348-01#1578

Technical Services Manager (EUC)

TAL Apparel Limited

Benefits
  • 5-day week
  • 13-month pay
  • Discretionary bonus
  • Education subsidies
  • Medical plan

Key Responsibilities

  • Mainly responsible for management the onsite support team at HQ, support the HK DC, factories and remote offices operations across different countries
  • Act as the Project Manager to drive internal/external expertise for EUC related projects
  • Provide third level support for some complex EUC problems
  • EUC related technologies(printing, wireless projection, meeting room, end user machines,…) evaluation, business case presentation, PoC, policy, design and standard
  • Provide support to top Managements (SVP and above) including holidays and non-office hours
  • Work with Application support and infrastructure team to resolve end users reported issues

Requirements

  • Degree in IT disciplines, preferably in Information System/Computer Science/Computer Engineering
  • At least 8-10 experience in IT support or EUC related area is needed
  • Familiar with ITIL processes, manage the SLA and KPI
  • Proactive and lead the projects independently
  • Vendor management and contract negotiation
  • Excellent communications in English/Cantonese


We offer a 5-day working week, a competitive remuneration package and generous fringe benefits. Excellent on-the-job training and development will also be provided.

To apply, please send your full resume, including salary expectation and availability, to Human Capital Management Department 
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More job information
Job ref no. CT3116348-01#1578
Salary
  • N/A
Job Function
Industry
Location
  • Yaumatei
  • Tsimshatsui
  • Mongkok
Employment Term
  • Permanent
  • Full-time
Experience
  • 8 years - 10 years
Career Level
  • Middle management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree