Job ref no.: 36829617
HKT Services Limited

Technical Specialist, HKT education

HKT Services Limited

The successful candidate will be responsible for providing technical support and training on mobile devices (Apple iPad, MDM, Mac) and support to school customers.

He/she will take responsibility for the role of technical support of Apple education solutions and carry out product testing, test case preparations and technical guide writing. The role will be responsible for the technical training workshops to school’s technical support staff regularly.

The candidate will also help to assist project manager on renovation projects monitoring from time to time.


Your role

  • Technical support of mobile devices management and setup (Apple iPad, MDM, Mac)
  • Provide updated technical training workshops to school technicians regularly
  • Prepare test cases and carry out new product evaluations of various new products
  • The candidate would need to take Apple Mac examination when employed


To succeed in this role

  • Diploma / University graduate in Information Technology and Engineering related disciplines preferred
  • Enthusiastic to learn new technology regularly and get certified
  • Basic knowledge in networking, server, iOS and MacOS
  • Systematic, well-organized and detail-oriented
  • Good problem solving skills and willing to help customers to solve technical problem
  • Good command of written and spoken English and Chinese
More job information
Job ref no. 36829617
Job Function
  • Quarry Bay
Employment Term
  • Full-time
  • 0 year
Career Level
  • Entry level
  • Degree
Require to Travel
  • Travel occasionally
  • 5-day week
  • Discretionary bonus
  • Examination leave
  • Marriage leave
  • Medical plan