Job ref no.: CT3122311-01#7426

Technical Support Assistant

WING WAH FOOD MANUFACTORY LIMITED

Requirements
  • Form 6 or above in Information Technology or related disciplines.
  • Good command in English and fluent in Chinese.
  • At least 3-4 years working experience in IT Technical Support.
  • Good experience in Windows platforms, Email System, POS and MS Applications.
  • Knowledge in networking equipment and products is a must.
  • Knowledge in ERP, Web and programming is preferable.
  • Work independently, under pressure, self-motivated and good team player.
  • Good analytical, problem-solving and user support skills.
  • Immediate availability is preferred.
  • Location: Yuen Long
  • 5 – 6 days/week

Responsibilities

  • Provide daily helpdesk and technical support services to end-users.
  • Provide trouble shooting, hardware maintenance and software installation services.
  • To coordinate with external vendors for hardware purchase and maintenance matters.
  • Onsite support may require for POS shop users support.
  • Assist Senior Officer to monitor and administer ERP and POS Systems.
  • Assist Senior Officer to prepare ERP reports.
  • Assist Senior Officer to maintenance routine system/data backup.
  • Assist in IT assets and inventory update/control.
  • Assist in IT related projects and ad-hoc duties.
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More job information
Job ref no. CT3122311-01#7426
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 3 years - 4 years
Career Level
  • Non-management level
Education
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree
  • Master's degree