Job ref no.: CT3125868-01#4564

Technical Support Assistant



- Location: Yuen Long

- 5 - 6 days per week

- Form 6 or above in Information Technology or related disciplines.

- Good command in English and fluent in Chinese.

- At least 3-4 years working experience in IT Technical Support.

- Good experience in Windows platforms, Email System, POS and MS Applications.

- Knowledge in networking equipment and products is a must.

- Knowledge in ERP, Web and programming is preferable.

- Work independently, under pressure, self-motivated and good team player.

- Good analytical, problem-solving and user support skills.

- Immediate availability is preferred.


- Provide daily helpdesk and technical support services to end-users.

- Provide trouble shooting, hardware maintenance and software installation services.

- To coordinate with external vendors for hardware purchase and maintenance matters.

- Onsite support may require for POS shop users support.

- Assist Senior Officer to monitor and administer ERP and POS Systems.

- Assist Senior Officer to prepare ERP reports.

- Assist Senior Officer to maintenance routine system/data backup.

- Assist in IT assets and inventory update/control.

- Assist in IT related projects and ad-hoc duties.

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More job information
Job ref no. CT3125868-01#4564
Job Function
  • Yuen Long
Employment Term
  • Permanent
  • Full-time
  • 3 years - 4 years
Career Level
  • Non-management level
  • F.5- F.7 or DSE
  • Diploma or equivalent
  • Asso. Deg or High Dip