Job ref no.: BM-TSE-CT-120218
SmarTone Telecommunications Limited

Technical Support Engineer (Enterprise Application solutions)

SmarTone Telecommunications Limited

  • 5-day week
  • Dental plan
  • Discretionary bonus
  • Flexible working hours
  • Insurance plan
  • Medical plan
  • Paid overtime
  • … + 1 more


  • Responsible for handling internal and external technical support requests for numerous Enterprise Application Solutions
  • Provide tier 2 support to internal & external customers via phone & email
  • Participate in new product and solution evaluation
  • Setup, configure, troubleshoot, and maintain Linux servers and systems
  • Provide consulting services and support for release package testing, installation and deployment of system software


  • Higher Diploma or above in Computer Science, Information Technology or related disciplines
  • 2 years’ or above experience in Linux/Windows
  • Highly versed in Linux administration and its best practices
  • Familiarity with the fundamentals of Linux scripting languages
  • Experience supporting large web applications environment
  • Experience installing, configuring, and maintaining services such as Apache, MySQL etc.
  • Familiarity with load balancing, firewalls, etc.
  • Proficient with network tools such as iptables, Linux IPVS, HAProxy, etc.
  • Ability to build and monitor services on production servers
  • General understanding of TCP/IP and related protocols (HTTP, FTP, NFS, etc…)

Interested parties please apply with full resume stating our reference code, present and expected salary by clicking Apply Now 

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SmarTone is an equal-opportunity employer. All data supplied will be kept in strict confidence and will be used for employment related purpose. We may transfer such data to any agent, contractor or third party who provides services to us with respect to matters relating to your application. Only short-listed candidates will be contacted. 

More job information
Job ref no. BM-TSE-CT-120218 (CT3115815-01#0093)
  • N/A
Job Function
  • Ngau Tau Kok
Employment Term
  • Permanent
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip
  • Degree