Job ref no.: CT3114389-01#8733

Technical Support Engineer / Trainee (Fresh graduates)

Stoneroad Limited

  • 5-day week
  • Discretionary bonus
  • Medical plan

Job Responsibilities:

  • Communicate staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
  • Support post-sales services such as on-site system / hardware installation, configuration, troubleshooting and maintenance on our Internet of Things / GPS products
  • Provide technical support, including procedural documentation and relevant reports
  • Support the roll-out of new applications /updates by our development team
  • Set up new users' accounts and profiles and dealing with password issues
  • Willing to work outside office

Job Requirements:

  • Holder of Higher Diploma in Electronic Engineering / Computer Science / IT related disciplines
  • 1 year or above working experience is preferred
  • Proactive, self-motivated, hardworking and a team player with good trouble-shooting and communication skills
  • Interest in GPS and IoT is an advantage
  • Immediately available is highly preferred
  • Fresh graduates will also be considered
  • Candidate with less experience will be considered as Trainee


  • 5-day work week
  • Statutory Holidays / Annual Leave
  • Performance Bonus
  • Medical Insurance

We offer 5-days work, flexible working hours, bank holidays, 10 days annual leave and incentive bonus.

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More job information
Job ref no. CT3114389-01#8733
  • N/A
Job Function
  • Kwun Tong
Employment Term
  • Full-time
  • 1 year - 6 years
Career Level
  • Non-management level
  • Asso. Deg or High Dip