Job ref no.: CT3115413-01#1984

Technical Support Engineer

Amidas Hong Kong Limited

  • 5-day week
  • Discretionary bonus
  • Education subsidies
  • Flexible working hours
  • Medical plan
  • Transportation allowance

In this position you are expected to:

  • Provide technical support and handle daily phone-in and email enquires to our customer
  • Install and configure computer hardware operating systems and applications in testing environment
  • Talk to customers through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues
  • Troubleshoot system and network problems and diagnose and solve hardware or software faults
  • Replacing parts when required
  • Provide support, including procedural documentation and relevant reports
  • Prioritize and manage many open cases at one time

The ideal person:

  • Diploma in Computer Science or related area, or above
  • At least 2 years related working experience
  • Experience or interest with one or more of the following - Virtualization, Mobile Device Management, MS Exchange, Sharepoint, Backup, Storage - is preferred
  • Communication skills in English, Chinese, and Mandarin
  • Pro-active and strong motivation for picking up latest technology trends

A competitive remuneration package and career advancement opportunities will be offered to the right person. If you are a good team player and ready for the NEXT BIG STEP, please email full resume with present and expected salary by clicking Apply Now for interview.

Data held by the company relating to employment applications will be kept confidential and used only for processing applications. Applications who are not contacted within 1 month may consider their applications unsuccessful. All personal data of unsuccessful applicants will be retained for a maximum period of one year and may refer suitable applicants to other vacancies within the company.

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More job information
Job ref no. CT3115413-01#1984
  • N/A
Job Function
  • Lai Chi Kok
Employment Term
  • Full-time
  • 2 years - 7 years
Career Level
  • Non-management level
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree