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Job ref no.: CT3114630-01#9071

Technical Support Engineer

Quantum Data Systems (H.K.) Ltd

Benefits
  • 5-day week
  • Discretionary bonus
  • Medical plan

Job Responsibilities:

  • Deploy, setup and support enterprise grade systems and solutions
  • Install, configure and commission IT equipments
  • Resolve customer incidents and issues in company's Help Desk system
  • Keep customers and partners informed about the status and progress of their inquiries

Requirements

  • Diploma/High Diploma or above
  • Knowledge of TCP/IP and operating systems (Windows and Linux)
  • Working experience in data center / computer room environments
  • Good understanding of data center facility equipment and systems is a plus
  • Good customer service skill, client focused and interpersonal skill
  • Cert/Diploma holder in Computer Studies, Information Technology, or related qualifications is preferred
  • Presentation and proposal writing skills is essential.
  • With three years experience in field support is preferred

Less experience or fresh graduates will be considered as a Junior Technical Support

We offer competitive Basic Salary plus Performance Bonus and Medical Insurance package to the right candidate. Interested parties please send your full resume with available date, present and expected salary   by clicking "Apply Now"

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More job information
Job ref no. CT3114630-01#9071
Salary
  • N/A
Job Function
Industry
Location
  • Kwun Tong
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Middle management level
Education
  • Asso. Deg or High Dip