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Job ref no.: CT-KL/CSOP/CSPM_AE (CT3118802-01#0176)
NTT Com Asia Limited

Technical Support Engineer

NTT Com Asia Limited

Benefits
  • 13-month pay
  • Birthday leave
  • Dental plan
  • Discretionary bonus
  • Medical plan
  • Shuttle bus
  • Transportation allowance
  • … + 1 more

Job Responsibilities:

  • Supervise 24 x 7 monitoring service and technical support service of computer applications, hardware, software, networking, telecommunication systems and infrastructure IT support to external clients
  • Responsible for overseeing the operation and support service including system management and monitoring, tickets updating, handling user technical enquiries and communicating user needs with related parties with considerations of operational risk
  • Coordinate with vendors efficiently for delivery of services and equipment according to contracts
  • Collaborate with vendors and related IT teams on exploration and adoption of new infrastructure technologies

Job Requirements:

  • Diploma holder or above of Computer Studies, Information/Electronics Engineering or related discipline
  • MCP/MCSE/CCNA/CCNP certificated holders is an advantage
  • At least 4 years' relevant experience in IT service provider / Telecom or Internet industry with hands-on experience on Intel-base, Linux, email system and various Industrial network equipment
  • Understanding of LAN / WAN, TCP/IP networking, DNS, VPN, firewall router and switch
  • 24 x 7 Shift Duty is required

Benefits: 

Free shuttle bus service: To and from Tseung Kwan O, Kowloon Tong, Tsuen Wan, Tsuen Wan West, Central and Tin Hau MTR Station. 

Fringe Benefits: 

  • 14 days Annual Leave
  • Double Pay
  • Discretionary Bonus
  • 14 weeks full-paid Maternity Leave
  • Birthday Leave
  • 5 days Paternity Leave
  • Dental coverage
  • Fitness and Recreation Centre


We offer rewarding career with attractive remuneration package to the right candidate. Interested parties please send full resume with your availability, present and expected salary, and quoting reference number attention to Talent Acquisition team by clicking Apply Now button.

Only short-listed candidates will be notified.

 

We are an equal opportunity employer and welcome applications from all qualified candidates. Information provided by applicants will be treated in strict confidential and will only be used for recruitment related purposes. Personal data provided by job applicants will be used strictly in accordance with the employer personal data policies.

All information on unsuccessful candidates will be deleted from our files within 12 months. 

Required skills
More job information
Job ref no. CT-KL/CSOP/CSPM_AE (CT3118802-01#0176)
Salary
  • N/A
Job Function
Industry
Location
  • Tseung Kwan O
Employment Term
  • Permanent
  • Full-time
Experience
  • 4 years
Career Level
  • Non-management level
Education
  • Diploma or equivalent
  • Asso. Deg or High Dip
  • Degree