Job ref no.: CT3114388-01#7676

Technical Support Engineer/Manager

Rosslare Enterprises Ltd

Requirements:

  • Degree or above in Electronics
  • More than 2 years of relevant experience in technical support, preferably with experience in Security products.
  • Experience in Access Control, alarm system, or guard patrol, CCTV Surveillance products would be an advantage.
  • Proficient in written and spoken English.
  • Good computer skill. Must have knowledge in computer configuration.
  • Having knowledge in SQL server programming, computer network configuration would be an advantage.
  • Basic hardware wiring skill.

Duties:

  • Provide front line support and troubleshooting to customers.
  • Before and after sales technical account servicing which include customer visit, proactive calling and review usage problems.
  • Conduct technical training to the distributors and their clients.
  • Traveling may be required.
  • Candidates with less experience could be considered as Technical support technician.

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More job information
Job ref no. CT3114388-01#7676
Salary
  • N/A
Job Function
Industry
Employment Term
  • Permanent
  • Full-time
Experience
  • 2 years - 7 years
Career Level
  • Middle management level
Education
  • Degree